Junior Customer Activation Manager
Junior Customer Activation Manager
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Salary Not Disclosed
1 Vacancy
Job Description
At Swarovski where innovation meets inspiration our people desire to explore experience and create. As a Junior Customer Activation Manager you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand learn and grow with us. Were bold and inventive revealing astonishing things like no one else can. A world of wonder awaits you.
About the job
We are looking for a Junior Customer Activation Manager to join our Customer Activation Team. In this role you will play a key part in ensuring the effective of brand and promotional campaigns with a strong focus on content localization segmentation and campaign automation.
This is an exciting opportunity to gain handson experience in customer activation campaign management and marketing automation while working closely with crossfunctional teams and leveraging tools like SAP Marketing Cloud.
Your responsibilities include but are not limited to:
- Support the endtoend of localized marketing campaigns including newsletters SMS MMS and WhatsApp ensuring accuracy across multiple markets
- Assist in campaign setup automation and segmentation in SAP Marketing Cloud ensuring timely and highquality
- Collaborate with internal teams and regional markets to adapt campaign content to local audiences while maintaining brand consistency
- Coordinate with external agencies to facilitate localization efforts and translation workflows.
- Leverage AIpowered translation tools to enhance efficiency and ensure linguistic consistency
- Monitor and analyze campaign performance providing datadriven recommendations to optimize engagement and conversion rates
- Maintain detailed documentation on localization processes and technical configurations for scalability and efficiency
About you
We are looking for a unique and amazing talent who brings along the following:
- 12 years of experience in campaign management marketing operations or digital marketing ideally in an international setting
- Experience with email marketing segmentation automation and campaign workflows preferably using SAP Marketing Cloud (or similar marketing automation platforms)
- Strong understanding of content localization including cultural nuances and regional adaptation
- Fluency in English
- Strong organizational and project management skills with the ability to manage multiple tasks in a structured manner
- Familiarity with CRM systems content management tools and localization software is beneficial
- Proactive attitude motivated and capable of working independently in a dynamic and challenging environment
What we offer
You can expect a range of benefits including:
- Swarovski products discounts
- Full coverage of accident insurance
- Attractive pension fund conditions
- Wellbeing offers available onsite
- Employee canteen with buffet
Masters of Light Since 1895
Swarovski creates beautiful crystalbased products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria the company designs manufactures and sells the worlds finest crystal gemstones Swarovski Created Diamonds and zirconia jewelry and accessories as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2400 stores and 6700 points of sales in around 140 countries and employs more than 18000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives) Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovskis heritage. Today this legacy is rooted in sustainability measures across the value chain with an emphasis on circular innovation championing diversity inclusion and selfexpression and in the philanthropic work of the Swarovski Foundation which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved respected valued connected and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin physical or mental disability medical condition pregnancy gender sexual orientation gender identity or expression veteran status or any other status protected under the law of the countries we operate in.
Required Experience:
Manager
Employment Type
Full-Time
