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Barton Creek Resort & Spa
Barton Creek Resort & Spas success is due to its dedicated intelligent and selfmotivated family of associates who work together to maintain the companys trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Barton Creek may be your perfect match.
Omni Hotels & Resorts is seeking Guest Experience Ambassador for the beautiful new Barton Creek Resort & Spa!
Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel Leisure Worlds Best Awards 2024
The Guest Experience Ambassador will play a key role with making new room/activity reservations while also simultaneously enhancing the prearrival guest experience at Omni Barton Creek. This position is designed to provide anticipatory service to guests seeking to make reservations or those with existing bookings looking for a curated experience. The role will include serving as a reservation concierge assisting guests with room golf spa food & beverage and other enriching reservations to ensure a seamless and enjoyable stay. The Ambassador will work to personalize every aspect of the guests visit providing a tailored itinerary upon checkin. This proactive guest outreach is aimed at increasing room bookings and ancillary revenue while also contributing to higher Overall Experience Medallia scores. The Guest Experience Ambassador will be responsible for understanding the fundamentals of revenue merchandising and applying that knowledge to the reservation sales process.
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Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to
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