Senior Associate Team Lead Assistant Manager - Law Enforcement Agency LEA
Senior Associate Team Lead Assistant Manager - Law Enforcement Agency LEA
Posted on :
06-04-2025
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1 Vacancy
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Job Description
What You Will Do:
- Analyze transactions/accounts to avoid potential fraud
- Handle escalations to satisfaction conduct RCA implement corrective and preventive measures
- Investigate support ticket analysis to identify and implement process improvements
- Aggregate data from multiple sources to provide a comprehensive assessment
- Monitoring CTF for the accounts
- Create reports summaries presentations and process documents to display results
- Coordinating with Banks Cyber cell local Law Enforcement Agencies & other government bodies for Fraud suspicious transactions/accounts and handling collections/recovery
What You Will Need:
- Overall 37 years of experience with 2 years of relevant experience in liaising between the organization and local Law Enforcement Agencies and handling collections/recovery preferably from a fintech background
- 12 years of team management experience (For TL / AM Level)
- Processoriented proactive and resultsdriven individual
- Willing to travel across India for any case representations as per the business requirements
- Flexible working on weekends and rotational shifts as per the business requirements
- Proficiency in Microsoft Excel Basic SQL knowledge
- Excellent command over English in both verbal and comprehension skills
- Critical thinking skills with the ability to independently solve problems with data
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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