Duties And Responsibilities
Servicing and maintaining the Perkins and Health Professional loans from the time borrowers leave MSU until the loans are paid in full. Approving cancellations and deferments of loans. Following due diligence requirements of the U.S. Department of Education and the U.S. Department of Health and Human Services in the collection of loans. Responding to borrowers questions by phone letter or direct contact. Taking payments and posting to the loan servicers system. Assigning accounts to collection companies and the U.S. Department of Education. Negotiating repayment agreements. Performing reconciliation of loan accounts between the Banner system general ledger and the loan servicers detail system on a monthly basis and processing monthly journal entries. Ensure compliance with U.S Department of Education repayment notification requirements. Reconcile monthly student refund checks which have stale dated.
Physical Demands
To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skill and/or ability required.
Required Experience:
IC