Administrative Assistant
Administrative Assistant
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Job Description
Administrative Assistant:
Location: Nanaimo BC FullTime Permanent
Atlas Engineered Products (AEP) located in central Nanaimo provides professional design services supplies engineered wood products and manufactures roof and floor trusses for contractors builders and homeowners. We are currently seeking a fulltime permanent Administrative Assistant to support our operations across BC. This role is based in our Nanaimo office.
About the Role:
The administrative assistant will play a key role in managing frontfacing customer service functions coordinating office administration tasks and supporting various internal teams. This role requires strong organizational skills a customerfirst attitude and the ability to thrive in a fastpaced environment. As the first point of contact for customers and partners the Receptionist will be a key liaison between our sales production design and shipping teams.
Key Responsibilities:
- Front Desk & Customer Service
- Greet visitors answer inquiries and direct calls using a multiline phone system
- Provide exceptional customer service in person over the phone and via email
- Manage front desk operations to ensure efficiency and professionalism
- Deescalate conflicts and resolve customer concerns with professionalism and tact
- Administrative Support
- Assist with scheduling document management and general office organization
- Coordinate incoming and outgoing mail and deliveries
- Monitor office supplies and ensure timely replenishment
- Support internal teams with administrative tasks as needed
What AEP Offers You:
- Extended Health & Dental Benefits (including paramedical vision and life insurance)
- Employee Assistance Program (EAP)
- Competitive Pay
- Career Growth Opportunities across Canada
- Professional Development & Training
- A Supportive and Inclusive Work Environment
Qualifications & Experience:
- Completion of Grade 12 or equivalent
- 12 years of experience in reception or administrative support (experience in construction manufacturing or related industries is an asset)
- Strong multitasking and problemsolving skills in a fastpaced environment
- Ability to manage a multiline phone system and direct inquiries effectively
- Excellent verbal and written communication skills in English
- Proficiency in Microsoft Office (Word Excel Outlook)
- Ability to provide a current Police or RCMP Criminal Record Check
Diversity Equity & Inclusion at AEP:
We are proud to be an inclusive employer. AEP welcomes applications from all backgrounds regardless of ethnicity race gender identity sexual orientation culture age ability religion or national origin.
Employment Type
Full-Time
