Barista

We are searching for an engaging courteous Barista who is passionate about coffee. The Barista will greet customers answer their questions take orders accept payments prepare and serve food and drinks. You will also maintain a clean and wellstocked workspace and dining area update displays and continuously expand your knowledge of food and beverage quality controls preparation methods and presentation.

To succeed as a barista you should be committed to providing customers with excellent service. You should be positive friendly knowledgeable and polite.

DUTIES AND RESPONSIBILITIES

• Welcoming customers informing them about specials or new items answering questions and accepting orders and payments.
• Preparing foods such as sandwiches or baked goods and grinding and blending coffee beans brewing coffee and tea and serving items to customers.
• Packaging food and beverages for sale.
• Selling coffee and tea blends and brewing equipment highlighting the differences between items and educating customers about brewing methods.
• Cleaning taking inventory and restocking work and dining areas emptying trash and sanitizing equipment and utensils.
• Learning about brewing methods beverage blends food preparation and presentation techniques to improve food quality.
• Working in as part of a fun highenergy team.
• Cooperating and communicating with all serving and kitchen staff.
• Adhering to all relevant health department rules food safety and quality regulations.
• Handling cash credit and debit card transactions ensuring charges are accurate and returning correct change to patrons balancing the cash register.
• Able to perform highquality work while unsupervised.
• The Barista will report directly to the F&B supervisor.
• Perform other duties as assigned

WORKING ENVIRONMENT

• Must be able to work under the sun and heat.
• Must be able to work during cold and/or rainy weather.
• Must be able to go up and down the stairs multiple time during a shift.

EDUCATION

High school diploma required.

WORK EXPERIENCE

Experience in food and beverage preparation or customer service preferred.

KNOWLEDGE SKILLS ABILITIES

• Training and willingness to continue learning about food and beverage preparation.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a highenergy efficient team in a fastpaced environment
• Knowledge of English language is necessary.
• Positive engaging personality and professional appearance.
• Basic math and computer skills POS experience (micros preferred).
• Exceptional interpersonal and English communication skills.
• Strong task and time management abilities.
• Eye for detail.
• Understanding cocktail mixing tools and techniques.
• The ability to deal with internal & external guests with a high level of professionalism tact and diplomacy.
• Reading and writing abilities are utilized often to answer guests questions regarding the menu.
• Must be able to multitask and work in a fast paced environment.
• Critical Thinking and problemsolving skills.
• Deal with complaints and problem with a positive attitude.

PHYSICAL REQUIREMENTS

• Handling carrying or lifting items weighing a minimum of 50 pounds.
• Moving around the restaurant bar lounge pool area lobby and kitchen.
• Ability to stand walk bend stooping kneeling lifting etc. for extended periods.
• Able to operate Turbo chef (hot oven).

PREFERRED QUALIFICATIONS

• Must be able to easily spark a conversation with a guest smile often and establish relation to get to know guests on a personal level to develop customer loyalty and achieve Guest satisfaction goal.
• Must know and perform Westin brand standards during every interactions.
• Must embrace the Company Culture and contribute to a healthy work environment by being a team player and exuding friendly demeanor/personality with coworkers and leaders.
• Must understand and care for the company asset/goods ensuring those are utilized the right way for the right purpose and kept on property in order to control cost and increase house profit.
• Preferred candidates will have understanding of state and local serving guidelines.
• Valid food handler card as required by local or state government agency is a plus.