Process Coach - Ar
Process Coach - Ar
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1 Vacancy
Job Description
Job Title: Process Coach AR
Location: Trichy
Job Summary: We are seeking an experienced Process Coach: AR in Revenue Cycle Management (RCM) for AR Process into Hospital Billing (UB04. The Process coach will provide expert guidance drive process improvements and ensure compliance with regulations.
Key Responsibilities:
- Understand the quality requirements both from process perspective and for targets
- To Train effectively the New joiners on Medical Billing concept with the guidelines.
- Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
- Collect data on individual transactions (chart claim EOBs etc) on the errors
- Provide face to face feedback and also send emails with the type of errors etc. on daily basis
- Coach employees to minimize errors and improve performance
- Provide inputs to the training team on common mistakes made to enhance training curriculum
- Test files/batches for new clients/processes to be processed as part of familiarization
- Generation of QA reports on a daily basis
- Attainment of Internal & External SLA as per Process Defined.
- Strict adherence to the company policies and procedures.
Qualifications/Criteria:
- Education: Any Bachelors degree.
- Experience: 3.5 years in medical billing and RCM in AR Domain (Hospital Billing UB04 Experience Must).
- Skills: Indepth knowledge of RCM processes strong analytical and communication skills and proficiency in relevant software.
Employment Type
Full Time
