Branch Manager
Branch Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Duties & Responsibilities
ENVIRONMENT:
A forwardthinking IT solutions provider is looking for a Branch Manager to oversee all operational functions of the branch including distribution customer service human resources administration and sales. This position involves managing and developing a team ensuring high levels of customer satisfaction and driving branch performance. The Branch Manager will collaborate with the team to implement strategies that boost productivity achieve sales targets and support the overall growth and success of the business.
DUTIES:
Branch Operations:
- Manage all operational functions including distribution customer service administration and sales ensuring compliance with company standards and goals.
- Supervise and direct daily branch activities to ensure smooth and efficient operation.
- Oversee inventory management stock levels and supply chain coordination to meet demand and maintain operational efficiency.
Sales and Business Development:
- Assess the local market conditions and identify current and future sales opportunities.
- Develop business plans forecasts and financial objectives to drive growth and performance.
- Implement strategies to achieve sales targets and monitor performance to ensure goals are met.
- Stay informed on market trends competitor activities and industry movements to keep the branch competitive.
Leadership and Staff Management:
- Manage and motivate branch staff fostering a positive and productive environment.
- Provide training coaching and development opportunities to enhance staff skills and performance.
- Address employee performance issues and provide constructive feedback to ensure the team meets operational and customer service standards.
Customer and Employee Satisfaction:
- Ensure a high level of customer satisfaction by addressing and resolving customer concerns promptly.
- Build and maintain strong relationships with key customers stakeholders and vendors.
- Promote a customerfocused culture within the branch to drive service excellence.
Compliance and Reporting:
- Adhere to company policies ethical standards and all relevant regulations and laws.
- Provide regular reports on branch performance market conditions and sales activities to senior management.
- Monitor and manage the branch budget ensuring funds are allocated appropriately and within financial constraints.
Networking and Brand Promotion:
- Represent the branch and company at industry events networking opportunities and other community engagements to build the branchs presence and reputation.
- Promote the branchs products and services to expand market reach and enhance the brand image.
REQUIREMENTS:
- Proven experience as a Branch Manager or in a similar managerial role preferably in the ICT sector.
- Strong knowledge of modern management techniques and best practices.
- Ability to meet and exceed sales targets with a focus on business development.
- Familiarity with industry regulations and compliance requirements.
- Excellent organizational time management and problemsolving skills.
- Strong leadership and people management capabilities.
- Resultsdriven customerfocused and able to motivate teams towards success.
- Excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders.
While we would really like to respond to every application should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs please note your relocation plans in all applications for jobs and correspondence. Apply here email a Word copy of your CV to Jade@datafin and mention the reference number of the job.
Desired Experience & Qualification
Required Experience:
Manager
Employment Type
Full-Time
