Relationship Banker 1
Relationship Banker 1
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
Relationship Banker 1
Part Time
Nacogdoches TX
Part Time
Nacogdoches TX
SUMMARY:The Banker I position is responsible for conducting and processing various types of customer bank transactions while delivering the UBank experience. This includes providing prompt efficient and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customers banking needs.
DUTIES AND RESPONSIBILITIES:
- Provide a consistently superior customer experience handling customers transactional needs including but not limited to deposits withdrawals and payments while maintaining the cash drawer in balance.
- Answer customer inquiries regarding products and services and fulfill and fulfill basic servicing requests.
- Work to create and establish relationships with customers remaining wellinformed about the customers relationship with the bank.
- Educate customers on standard consumer products emerging bank technology and digital solutions such as mobile online and ATM offerings to make their banking more convenient.
- Assists branch and fellow team members with achieving branch goals.
- Refer customers to partners when more complex financial goals and needs are recognized.
- Ensure safe and sound banking practices including adherence to all applicable laws and regulations.
SUPERVISORY RESPONSIBILITIES:
- None assigned
QUALIFICATIONS:
- Prior experience with a community bank and cash handling preferred.
- Computer skills required: Microsoft Office Suite and various banking applications
- Excellent customer contact skills; comfortable asking questions/ interviewing customers about their financial situation; strong listening skills.
- Excellent organizational skills attention to detail and the ability to complete assignments in a timely manner.
- Strong verbal written and interpersonal skills as well as analytic and problemsolving skills.
- Problem recognition and resolution skills.
- Ability to work autonomously and within a team.
- Motivated selfstarter and an active learner.
- Other skills required:
- Ability to think strategically with a strong attention to detail standards and consistency
- Ability to troubleshoot and resolve general customer issues.
- Ability to adhere to Bank policies and procedures.
- Ability to work additional and/or flexible hours and shifts as needed.
- Ability to apply common sense understanding to issues involving multiple variables.
- High School Diploma or equivalent.
COMPETENCIES:
- Diversity Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassmentfree environment; Builds a diverse workforce.
- Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Adaptability Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change delays or unexpected events.
- Attendance/Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability Follows instructions responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Oral Communication Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Problem Solving Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed.
- Written Communication Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- MultiTasking ability to work on multiple assignments at the same time and prioritize assigned projects to meet deadlines.
- Technical Skills Employee must demonstrate proficiency in computer and technical skills without assistance.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- The employee is constantly 66100 required to stand type or write finger dexterity see detail and close vision see beyond arms length and speak clearly in order to communicate effectively.
- The employee is frequently 3366 required to bend stoop or squat lift up to 20 pounds and hear clearly in order to communicate effectively.
- The employee is occasionally 133 required to stand walk push or pull reach above shoulders lift up to 50 pounds and work in confined spaces.
- The employee is rarely (less than 1 required to climb stairs lie down climb ladders grasp or grip drive or operate equipment work outdoors exposed to fumes chemicals solvents etc. and exposed to extreme temperatures.
Employment Type
Full Time
Key Skills
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