Community Manager
Community Manager
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$ 59600 - 89400
1 Vacancy
Job Description
Job Details
Description
Community Manager Regional Organizer
Reports to: Director of Communities
Job Summary
Community Managers (CMs) are the primary community builders and coaches of Thread they
plant themselves in a community of 200 volunteers and young people and then apply
community organizing and antiracist principles to facilitate everyones strong relationships and
positive personal professional and academic outcomes. CMs work through the Thread
Community Model coaching mobilizing and empowering volunteers and youth to access the
programming resources and other tools they need in order to thrive. Key outcomes include
volunteer/student engagement retention and satisfaction as well as high school graduation
and postsecondary credential completion.
The Thread model is built upon Community Managers coaching up to 12 volunteer leaders
called GrandParents. Each GrandParent supports and coaches other volunteer leaders called
Heads of Family who each support a Thread Family consisting of Family Member volunteers
and Thread young people. Through the Thread model volunteers work together and with their
designated coaches to connect with their young people their families and fellow volunteers to
deploy the Thread Engagement Process of connecting setting goals identifying and removing
barriers and achieving goals. The intended objective for all volunteers is to build the skills
necessary to bridge and bond across lines of difference. This includes a deeper understanding
of ones bias active listening and how to overcome barriers.
A Community Managers work incorporates both highlevel strategic thinking while not losing
sight of critical details about their community.. They are responsible for monitoring the needs
and goals of hundreds of people designing and implementing strategies to support them and
leveraging community events activities resources and opportunities that facilitate connection
barrier removal and goal attainment. At the same time CMs are responsible for modeling
Threads core competencies in order to cultivate a culture within their community that makes
each person feel seen and known. Community Managers are responsible for supporting the
learning and growth of volunteers within their community by modeling and actively practicing
Thread core competencies to guide volunteers through their personal growth journey as needed
at the center of which is a racial equity journey. They do this by pairing strong project
management data and organizing skills with a magnetic personality that can both energize and
support people even in the toughest moments.
Key Responsibilities
Coaching and Community Building
Build positive longterm relationships with Thread volunteers especially GrandParents
Relentlessly facilitate and encourage relationships between Volunteers and Young
People that elevate the power of young people as the foundation for achieving
exemplary outcomes
Facilitate connections between volunteer and young peoples Parents/Guardians
Inform educate and foster growth of individuals at all stages of a racial equity journey
Use effective storytelling and facilitation to drive group and individual outcomes
Provide ongoing coaching and development of a Community Engagement Specialist
where applicable. A Community Engagement Specialist is a full time staff member that is
hired to support up to 32 Thread young people during their first and/or second year in
Thread. These young people are paired with a CES rather than a family in their initial
year(s) of Thread to build a strong and sticky foundation with the Thread community
Cultivate and retain highperforming GrandParents and Heads of Family
Volunteer Recruitment Engagement and Mobilization
Ensure the engagement and growth of young people and their Family Member
volunteers by coaching and mobilizing GrandParent and Head of Family volunteer
leaders
Drive attendance to Thread programming leveraging those spaces to model behavior
coach and work towards key outcomes
Assist volunteers in removing barriers including connecting with resources when
needed
In coordination with Volunteer Recruitment Managers Community Managers will work to
create visibility and deepen partnerships with Recruitment Hubs (local universities
hospitals corporations faith based and neighborhood organizations) to recruit and place
volunteers through a Place Based strategy
Assist with recruiting prospective volunteers to ensure volunteer and volunteer
leadership roles are filled
Develop current volunteers to become volunteer leaders (Heads of Family and
GrandParents)
Personal Performance and Project Management
Build implement monitor and adjust engagement strategy for volunteers and young
people to ensure positive outcomes utilizing quantitative and qualitative data and
metrics
Set mobilization targets and drive attendance to Thread programming accordingly
Ensure community compliance with budget policies etc.
Collaborate with and leverage Threads other functional teams to effectively support
volunteers and students
Develop manage and assist with additional programs and projects as needed to
achieve team goals
Other duties as assigned
Qualifications
Qualifications/Skills
Required:
Bachelors Degree and/or 35 years of demonstrated success in community organizing
coaching and mobilizing people to take action
At least 2 years of demonstrated success in project and program management including
building and developing a team of people towards common goals as well as data input
monitoring and evaluation
Demonstrated commitment to and experience with equity and inclusion through an
intersectional lens including experience navigating and/or coaching others through a
racial equity journey
Consistent access to a vehicle as well as willingness to occasionally work evenings and
weekends as needed
Highly responsive adaptive communications style; ability to inspire oneonone and in
groups of all sizes
Ability to clearly communicate and live out Threads core values & core competencies.
Recognition of the ways that race and other identities (historically and presently)
intersect and play out in the workplace.
Preferred:
Familiarity with Baltimore human services landscape including City Public School
System neighborhoods and/or organizations and resources
Prior experience working in a youthserving and/or nonprofit environment
Prior experience working with mobile appbased data input and with Salesforce
Fluency in a second language especially Spanish
Thread Employment Benefits (Fulltime)
- 12 weeks of Paid parental leave
- Competitive salaries meaningful equity; 403(b) plan
- 100 employee coverage of Medical dental vision and life insurance
- 10 Paid holidays
- 4 weeks of PTO in year 1 increase to 5 weeks in year 2
- 5 days of sick and safe leave
- 3 floater holidays
- Annual Health and Wellness reimbursement
- Access to counseling/therapy at no cost
- Paid Sabbatical after 6 years of employment
Required Experience:
Senior IC
Employment Type
Full-Time
