Deputy Manager
Deputy Manager
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Job Description
Deputy Manager
Reference number: JR246469
Location: Kaplan Living Liverpool
Working pattern: Full Time
Contract Type: Fixed Term Contract (Maternity Cover) 6 months
Number of roles: 1
Salary: 28500 per annum (prorata for a 6 month contract)
We are looking for a Deputy Manager to join our team and take the lead role in the management of the development of our Kaplan Living site in Liverpool.
A detailed job description can be viewed here.If the link does not work for you please copy and paste the following URL into your web browser: https://tinyurl/m25jdmxt
What youll bring to the role
The successful applicant will:
Possess leadership and excellent oral and written communication skills including the proven ability to engage with customers and colleagues alike
Have a passion for customer care and a sensitivity to students needs Have experience in a customer facing environment
Have experience of working in an effective Health & Safety culture in line with legislation
Be able to work to agreed budgets
Have strong IT skills (MS Word Excel etc. and be adaptable to foster new skills to operate Kaplans internal management systems
Be willing to undertake training as required
Ability to offer flexibility in working hours including provision of out of hours support in an emergency if required.
Be conversant with the ANUK Accreditation Scheme
Offer flexibility in working hours including the provision of out of hours support in an emergency if required
Essential skills/ experience
Have experience in customer service hospitality or student service provision ideally in an accommodation related area
Be able to engage in teamwork
Experience of budget management
Ability to prioritise workload and meet deadlines
What we do
Part of Kaplan Inc. one of the worlds most diversified education businesses Kaplan Living is a leading provider of Purposebuilt Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What we offer
As well as a competitive salary hybrid/home working where possible and paths for career progression we offer a comprehensive benefits package that includes:
36 days annual leave*
Big discounts on Kaplan courses for you and your family
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity Adoption Shared Parental and Paternity/Partner pay which is well above statutory levels
Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 27 April 2025. Note we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Application Support
If you require support completing the application or wish to talk to someone about the role please email the Recruitment Team
Disability Confident Scheme and Reasonable Adjustments
At Kaplan International Pathways werededicated to fostering a diverse equitable and inclusive global workforce. As equal opportunity employers we ensure fair treatment for all employees safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010 and beyond.
We actively welcome individuals from varied backgrounds to apply for roles within our organisation appreciating the distinct viewpoints and contributions they offer.We especially encourage applications from underrepresented groups including diverse racial and ethnic backgrounds LGBTQ individuals women people with visible and hidden disabilities and individuals of any age or family status.
Following the submission of an application applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.
Our Employee Resource Groups
We proudly endorse and providea platform for our Employee Resource Groups such asKaplan Pride Higher Ground Race Ethnicity and Cultural Heritage Group Kaplan Ability Kaplan Women and Parents and Carers. These groups serve as vital forums for support connection and advocacy within our company.
Required Experience:
Manager
Employment Type
Contract
