Senior IT Client Platform Engineer Corporate Infrastructure Central Technology

The Chan Zuckerberg Initiative was founded by Priscilla Chan and Mark Zuckerberg in 2015 to help solve some of societys toughest challenges from eradicating disease and improving education to addressing the needs of our local communities. Our mission is to build a more inclusive just and healthy future for everyone.

The Team

Across our work in Science Education and within our communities we pair technology with grantmaking impact investing and collaboration to help accelerate the pace of progress toward our mission. Our Central Operations & Partners team provides the support needed to push this work forward.

Central Operations & Partners consists of our Brand & Communications Facilities Finance Infrastructure/IT Operations/Business Systems Initiative Operations People Real Estate/Workplace/Facilities/Security Research & Learning and Ventures teams. These teams provide the essential operations services and strategies needed to support CZIs progress toward achieving its mission to build a better future for everyone.

Our Central Tech team provides technology and security support for CZI and our grantees. We believe that Engineering IT and Security are most effective when in sync and learning from each other on a daily basis. Across our three pillars of Infrastructure Security and Grantee & Partner Support we enable our teams to achieve their goals faster and more securely. We leverage technology to automate manual processes constantly innovate to optimize operations provide firstclass support and build solutions to enable the scale and of our business partners strategies and initiatives.

The Opportunity

Laptops mobile devices and other endpoints are often the most overlooked systems when it comes to investing in engineering to ensure that employees are highly productive and secure. We believe that the management of end user devices should be treated as a true engineering challenge no less than that of managing production servers.

As an IT Client Platform Engineer at CZI you will be responsible for designing implementing and maintaining the systems that manage and secure our corporate endpoints. You will work crossfunctionally to develop a seamless end user experience while serving as an escalation point for the IT Operations and Information

What Youll Do

• Design build manage and actively support our macOS Windows Linux iOS and Android deployments using a combination of Open Source and commercial endpoint management systems.
• Manage entire endpoint provisioning lifecycle and security posture leveraging MDM and configuration management tools.
• Partner with IT Operations to identify automation opportunities creating zerotouch deployment workflows and selfservice capabilities.
• Integrate new and existing devices/systems into CZIs corporate identity and access management platforms.
• Build tools and systems to bridge the gaps between existing solutions or in areas where they just fall short.
• Provide escalation support documentation and training to Helpdesk technicians for issues related to endpoint deployment.
• Build robust change management processes and identify areas to leverage Infrastructure as Code.

What Youll Bring

• 5 years of client platform engineering experience in a crossplatform enterprise (macOS Windows Linux iOS Android).
• 5 years experience working with Mobile Device Management systems such as Workspace One Intune Jamf Kandji MobileIron etc.
• 5 years experience working with common monitoring and configuration management tools such as Microsoft DSC Chocolatey and osquery.
• 5 years scripting and/or coding experience with languages such as Python Bash PowerShell etc. and using APIs to establish automationdriven processes.
• 5 years experience managing cloud infrastructure (AWS preferred). Terraform experience is a plus.
• 5 years of 3rd party package management platforms such as Tanium AutoPKG and Munki.
• A keen eye for security best practices running a growing mixed fleet of distributed endpoints.
• Experience with SaaSbased identity and access management systems such as Okta and Duo and proficiency with Zero Trust and Beyond Corp security models.
• Empathy for end users passion for creating frictionless experiences and exceptional customer service

Compensation

The Redwood City CA base pay range for this role is $158000 $237000. New hires are typically hired into the lower portion of the range enabling employee growth in the range over time. Actual placement in range is based on jobrelated skills and experience as evaluated throughout the interview process.

Include for Remote Exceptions Pay ranges outside Redwood City are adjusted based on cost of labor in each respective geographical market. Your recruiter can share more about the specific pay range for your location during the hiring process.

Benefits for the Whole You

Were thankful to have an incredible team behind our work. To honor their commitment we offer a wide range of benefits to support the people who make all we do possible.

• CZI provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Annual benefit for employees that can be used most meaningfully for them and their families such as housing student loan repayment childcare commuter costs or other life needs.
• CZI Life of Service Gifts are awarded to employees to live the mission and support the causes closest to them.
• Paid time off to volunteer at an organization of your choice.
• Funding for select familyforming benefits.
• Relocation support for employees who need assistance moving to the Bay Area
• And more!

If youre interested in a role but your previous experience doesnt perfectly align with each qualification in the job description we still encourage you to apply as you may be the perfect fit for this or another role.

Explore ourwork modesbenefits andinterview processatwww.chanzuckerberg/careers.

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