Associate Field Service Representative

Company:

As a leading global aerospace company Boeing develops manufactures and services commercial airplanes defense products and space systems for customers in more than 150 countries. As a top U.S. exporter the company leverages the talents of a global supplier base to advance economic opportunity sustainability and community impact. Boeings diverse team is committed to innovating for the future leading with sustainability and cultivating a culture based on the companys core values of safety quality and integrity.

In India Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 80 years. People at Boeing have been supporting mission readiness and modernization of Indias defense forces and enabling connected safer and smarter flying experiences in the sky in the seas and in space.

About Boeing Defense in India

Boeing is committed to providing holistic lifecycle solutions for defense customers in India through Boeing Defense India (BDI). BDI serves as the local entity offering these solutions for government and defense customers in India. BDI plays an important role in the mission readiness and modernization of Indias defense forces. Efficient solutions timely support and flawless are critical elements of BDIs commitment to Boeing customers and the Indian aerospace and defense industry.

Peopledriven culture

At Boeing we believe creativity and innovation thrives when every employee is trusted empowered and has the flexibility to choose grow learn and explore. We offer variable arrangements depending upon business and customer needs and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration frequent team engagements and facetoface meetings bring diverse perspectives and thoughts enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work we are committed to positively shaping peoples careers and being thoughtful about employee wellbeing.

At Boeing we are inclusive diverse and transformative.

With us you can create and contribute to what matters most in your career community country and world. Join us in powering the progress of global aerospace.

Position Overview:

Boeing Defense India (Liquid Robotics) team is currently looking for Associate Field Service Representative to support IN team of personnel responsible for Wave Gliders autonomous robotic vehicles in India. Position is based at Naval Base Karwar Karnataka.

Liquid Robotics designs and manufactures Wave Gliders the worlds first wave and solar powered autonomous ocean robots. With partners we address challenges facing defense Oil & Gas commercial and science customers by making ocean data collections and communications easier safer and in real time. Liquid Robotics was acquired by Boeing in December of 2016 and operates as an independent non integrated subsidiary.

This individual will be technical service professional supporting our WG operations at Naval Base Karwar and reporting to our Wave Glider Operations Center at California. Field Service Representative has significant marine engineering and technology experience working with a team of engineers and technicians.

This individual qualifies as an expert Wave Glider operator in support of operational and engineering testing internal and external customer deployments and customer trainings. This individual has experience in a project or program management role and has experience operating in an independent capacity capable of complex problem solving.

Field Service Representative plans oversees executes and reports on inwater testing and operation of Wave Glider systems and related instruments and sensors. Field Service Representative also plays a critical role in the development cycle through reporting on platform reliability and failure analysis. Duties for this role include but are not limited to organizing and overseeing technical field operations launch and recovery of Wave Gliders and associated equipment from IN vessels interacting with vessel staff and marine operations crews maintaining troubleshooting and repairing Wave Gliders.

Position Responsibilities:

• Apply health safety security and environmental (HSSE) best practices in all operational work.

• Launch pilot recover service troubleshoot and repair Wave Gliders and related instruments and sensors.

• Be recognized as Wave Glider technology champion with exemplary knowledge of current and historical configurations operations troubleshooting and repair based on the bench or in the field.

• Direct and supervise crew and technicians in a leadership capacity during local and remote field operations often in a Deck Boss capacity.

• Plan execute and report on field operation activities. This includes coordinating all aspects of field operations including vessels of opportunity facilities and logistics in remote locations.

• Architect perform and report on the ocean testing of Wave Glider systems and related sensors.

• Exhibit competence in reading and interpreting schematics and engineering control documentation to core functional level. The role frequently interfaces at the component level.

• Escalation point of external and internal customer contacts that demonstrates competence knowledge and confidence in the ability of the systems to perform their task.

• Train others to operate and maintain Wave Gliders and related instruments and sensors.

• Support hardware maintenance activities as needed for surge depot repair situations.

Competencies:

• Good experience in maintaining ASW sensor suite onboard ships and submarines

• Strong customer service orientation (strives for best customer experience and operational excellence)

• Excellent communication skills and attention to detail (written and verbal).

• Ability to work flexible schedules (nonstandard work shifts) and work alone for extended periods.

• Work effectively with all levels of employees crossfunctionally as well as external parties.

• Recognize and execute tasks (often unstructured) requiring new perspectives and creative approaches.

• Take initiative with limited supervision and direction to ensure business objectives are met.

• Demonstrated experience in solving complex problems requiring indepth evaluation and good judgment.

Employer will not sponsor applicants for employment visa status.

BasicQualifications (Required Skills/Experience):

• Diploma/ Bachelors degree or higher is required as a BASIC QUALIFICATION

• Good amount of experience working in The Indian Navy

• Significant experience in maritime operations including deck operations while atsea equipment service launch and recovery

• Highly technical background and proven ability to troubleshoot and repair complex electromechanical systems.

• Experience with bench and field servicing of pressure vessels waterproof connectors oceanographic equipment instruments and sensors.

• Working knowledge of AC/DC power systems computer programming (e.g. LINUX) terminals & networking.

• Excellent written and verbal communication skills.

• Proven ability to operate as a leader and a team player.

Preferred Qualifications (Desired Skills/Experience):

• B. Tech/ Diploma in engineering marine science/technology is preferred.

• Experience with autonomous vehicles

• Experience with photo and video documentation

• Basic machine shop and welding operations mechanical aptitude

• Preferably Retired Technical Sailors from the Indian Navy with Electrical/Marine Diploma and have worked on Sonars LOFAR Arrays and C4I2 systems

• SCUBA Certified

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 5 or more years related work experience or an equivalent combination of education and experience (e.g. Master 4 years related work experience.

Relocation:

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Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

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