Program Manager EMS Outreach - Emergency Administration Full TimeDays

Program Manager EMS Outreach Emergency Administration

Bring your passion to Texas Health so we are Better Together

Work location: Texas Health Frisco 12400 N Dallas Pkwy Frisco TX 75033

Work hours: Full Time/Days; Variable Shifts; Some weekends and holiday requirements as needed

*Travel Requirements*

Emergency Administration Highlights:

Over the past year our hospital has experience significant growth in our Emergency Department! We are proud to serve approximately 15 EMS stations throughout Colling County. As we continue to grow it is imperative that our EMS program evolves along side these trends. Our emergency Department is focusing on enhancing our services and training to meet the needs of the patients in our community as part of our pledge to our EMS partners.

Emergency Department Volume:

o In 2024 Our Emergency Department handled a volume of 25387 visits representing an 8.07 increase from the previous year.

EMS Volume:

o Our total volume of EMS patients was 4781 representing a 6.96 increase from the previous year.

Heres What You Need:

High School Diploma or Equivalent with 9 years of experience in emergency medical services; prehospital emergency medicine or other clinically related discipline require or

Bachelors degree with 5 years of recent experience in emergency medical services prehospital emergency medicine or other clinically related discipline required

5 years of recent experience as an EMT Fire Medic or Fire Fighter strongly preferred

Demonstrate ability to communicate effectively and professionally across disciplines and with a variety of distinct constituents including patients guest staff members physicians and volunteers.

Rn Registered Nurse Upon Hire required or

EMTP Emergency Medical TechnicianParamedic upon hire required or

LP Licensed Paramedic preferred if paramedic upon hire required.

Demonstrated ability to communicate effectively and professionally across disciplines and with a variety of distinct constituents including patients guest staff members physicians and volunteers. Ability to establish and maintain effective working relationships across and beyond the organization. Must demonstrate exceptional customer service skills and advanced expertise in analyzing organizational needs. Demonstrated ability to lead a major organizational initiative accomplish results and achieve measurable organizational outcomes and goals. Demonstrated ability to influence and coach for results. Exceptional organizational and project management skills with the ability to handle multiple demands as well as respond to rapidly changing priorities. Service orientation and demonstrated ability to respond to the needs and emotions of people under stress.

What You Will Do:

Under general direction plans develops coordinates monitors and evaluates technical and administrative aspects of emergency medical services activities.

Collaborate with department and entity leaders to design and implement EMS initiatives and market differentiators that are in alignment with strategic plan.

Develop curriculum market event and maintain required training records and/or rosters.

Reviews and evaluates current and future EMS issues and trends to ensure that emergency medical services reflect clinical best practices and evidencebased care as well as the most current technology and service delivery alternatives.

Works as a Department and Entity resource/expert in the field of EMS.

Identify opportunities for improvement in medical response patient/employee safety supplies equipment and new practice methodologies.

Explains variances for operational and capital budgets implement effective action plans to address variances and adjust strategies as needed to meet budgetary expectations.

Additional perks of being a Texas Health Employee:

Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student loan repayment programs as well as several other benefits.

Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.

Strong Unit Based Council (UBC).

A supportive team environment with outstanding opportunities for growth.

Texas Health Frisco Highlights:

Texas Health Frisco is a 93bed acutecare fullservice hospital and medical office community offering primary care and multispecialty medicine. Our location in the North DFW area provides convenient care to the residents of Frisco and surrounding areas.

We specialize in womens services outpatient surgery NICU and emergency medicine. Plus we are a Pathway to Excellence Hospital Joint Commission certified and were a Baby Friendly designated facility.

If youre ready to join us in our mission to improve the health of our community then lets show the world how were even better together!

Learn more about our culture benefits and recent awards.

Do you still have questions or concerns Feel free to email your questions to

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