Outbound Process - Fresher
Outbound Process - Fresher
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Job Description
Company Overview
Hemocean Outsourcing is a staffing and recruiting company based in Jabalpur Madhya Pradesh. Our team of 210 employees specializes in training and placement services offering top to bottom positions with competitive packages. Operating yearround we coordinate between graduates and companies. For more information visit Hemocean Outsourcing.
Job Overview
We are seeking a fresher for the role of Outbound Process at Hemocean Outsourcing. This is a fulltime position located in Gurgaon tailored for candidates with 0 to 1 year of work experience. The ideal candidate will have excellent communication and customer service skills and will be responsible for engaging with potential customers.
Qualifications and Skills
- Excellent communication skills (Mandatory skill) Ability to convey information clearly and effectively to customers.
- Customer service skills (Mandatory skill) Ensuring a positive customer experience by addressing their needs and resolving issues.
- Problem solving skills (Mandatory skill) Capability to identify issues and provide efficient solutions.
- Sales techniques Understanding and applying various sales strategies to achieve targets.
- Time management Efficiently managing ones time to handle multiple tasks and meet deadlines.
- Attention to detail Thoroughly attending to details to ensure accuracy and quality in work.
- Teamwork Ability to effectively collaborate with colleagues to achieve common goals.
- Adaptability Being flexible and adjusting to new situations or challenges with ease.
Roles and Responsibilities
- Engage in outbound calls to potential customers to promote company services.
- Maintain an updated database of customer information and interactions.
- Handle customer inquiries and provide accurate information about services.
- Achieve daily and monthly calling targets set by the management.
- Collaborate with team members to develop effective calling strategies.
- Report and provide feedback on customer responses and concerns.
- Participate in training sessions to enhance sales and customer service skills.
- Ensure compliance with company policies and procedures while interacting with customers.
Employment Type
Full-Time
