Director of IT Operations
Director of IT Operations
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$ 150000 - 175000
1 Vacancy
Job Description
Altera a member of the N. Harris Computer Corporation family delivers health IT solutions that support caregivers around the world. These include the Sunrise Paragon Altera TouchWorks Altera Opal STAR HealthQuest and dbMotion solutions. At the intersection of technology and the human experience Altera Digital Health is driving a new era of healthcare in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
MS Director of IT Operations
Company Overview:
We are seeking a highly skilled Director of IT Operations to lead our IT infrastructure initiatives in alignment with our clients organizational goals and the evolving healthcare landscape. This role would lead IT Operations at a $2B healthcare enterprise dedicated to leveraging technology to enhance clinical outcomes patient satisfaction and organizational efficiency.
Position Summary:
The Director of IT Operations will oversee the daytoday operations planning implementation management and optimization of our clients IT infrastructure ensuring the delivery of secure and reliable services to support our healthcare environment. This role will require a strategic leader who can drive innovative solutions in a complex healthcare environment while ensuring compliance with regulatory standards and safeguarding patient data.
Key Responsibilities:
- Strategic Leadership:
- Develop and execute the IT infrastructure strategy that aligns with the overall business objectives.
- Collaborate with senior leadership to understand infrastructure needs and future technology trends.
- Ensure that our IT infrastructure supports the organizations growth and operational needs.
- Team Management:
- Lead mentor and build a highperforming IT infrastructure team.
- Foster a culture of continuous improvement and professional development within the team.
- Infrastructure Planning & Optimization:
- Oversee the design implementation and management of network data centers cloud services and communication systems.
- Evaluate and optimize infrastructure processes including system integration and performance monitoring.
- Maintain and develop back up patching and restoral protocols within IT Operations and aligned with organizational Cyber Security guidelines and industry best practices.
- Security and Compliance:
- Ensure robust security measures are implemented across the IT infrastructure including risk assessment and mitigation strategies.
- Stay updated with health IT regulations (e.g. HIPAA HITECH) and ensure compliance across all infrastructure operations.
- Develop incident response plans and lead the team in resolving security breaches and vulnerabilities.
- Vendor and Budget Management:
- Manage relationships with IT vendors and service providers to negotiate contracts and ensure quality service delivery.
- Develop and oversee the IT infrastructure budget ensuring costeffective solutions that drive ROI.
- Collaboration and Communication:
- Collaborate with crossfunctional teams including clinical operational and administrative staff to understand their infrastructure needs and challenges.
- Communicate effectively with stakeholders including presenting technical information to nontechnical audiences.
Technical Skills Requirements:
- Extensive knowledge of IT infrastructure components including networking servers storage and cloud technologies.
- Proficiency in data center management virtualization technologies and disaster recovery solutions.
- Experience with healthcarespecific systems (EMR/EHR telehealth etc. and compliance standards (HIPAA HITRUST).
- Familiarity with cybersecurity frameworks and best practices (NIST ISO 27001.
- Handson knowledge of IT service management (ITIL) and experience with monitoring and performance management tools.
- Experience with modern technologies such as AI machine learning and big data analytics in healthcare settings.
Security Skills Requirements:
- Strong understanding of cybersecurity principles and infrastructure security protocols.
- Experience in identifying potential security risks and implementing preventive measures.
- Ability to conduct risk assessments and manage incident response effectively.
- Knowledge of compliance frameworks and regulations relevant to healthcare IT.
Interpersonal Skills Requirements:
- Excellent leadership and teambuilding abilities.
- Strong communication and presentation skills able to convey technical information clearly and persuasively.
- Proven ability to collaborate and build relationships across various departments within a healthcare organization.
- Skilled in negotiating and influencing stakeholders toward infrastructure initiatives.
- Capacity for strategic thinking and change management in a rapidly evolving healthcare environment.
Qualifications:
- Bachelors degree in Information Technology Computer Science or a related field; Masters degree preferred.
- Minimum of 10 years of progressive IT experience with at least 5 years in a leadership role within the healthcare sector.
- Relevant certifications (e.g. AWS Certified Solutions Architect Cisco Certified Network Professional Certified Information Systems Security Professional (CISSP) etc. are a plus.
Our company complies with all local/state regulations in regard to displaying salary ranges. If required the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed if selected for the role. Any offered salary is determined based on internal equity internal salary ranges market data ranges applicants skills and prior relevant experience certain degrees and certifications (e.g. JD technology) for example.
Salary Range
$150000 $175000 USD
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race color religion age national origin ancestry ethnicity gender gender identity gender expression sexual orientation marital status veteran status disability genetic information citizenship status or membership in any other group protected by federal state or local law.
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Required Experience:
Director
Employment Type
Full Time
