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Job Location drjobs

Champaign, IL - USA

Yearly Salary drjobs

$ 40000 - 50000

Vacancy

1 Vacancy

Job Description

Salary
$40000 $50000 per year
Annual Bonus eligible
Fulltime; hourly position
Benefits
All fulltime employees are eligible for health dental vision STD LTD Basic Life voluntary life and 401(k) match up to 6.
Job Summary
Provide technical assistance to computer system users concerning the use of computer hardware and software including printing installation word processing electronic mail and operating systems. Support custom applications internally and help troubleshoot and resolve and issues that arise with them.
Litania Sports Group promotes a team environment. The statements below are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Qualification
  • Two year degree in computerrelated field and/or two years successful experience helping others with computer needs
  • Ability to communicate in English both verbally and in writing
  • Proficiency in Microsoft Office applications and Microsoft Windows operating systems
  • Valid drivers license
  • Able to prioritize work with demands from multiple people
  • Some programming experience especially with SQL JavaScript Python PowerShell
  • Experience with ERP software especially in a manufacturing environment beneficial
  • Knowledge of EDI
  • Experience monitoring complex systems and troubleshooting errors
Primary responsibilities
  • Answer user inquiries regarding computer software or hardware operation to resolve problems
  • Install and perform minor repairs to hardware software or peripheral equipment following design or installation specifications
  • Read technical manuals confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
  • Communicate technical information using appropriate interpersonal communication techniques
  • Create documentation for processes performed
  • Monitor and maintain automated processes
  • Work with platform vendors to resolve system interoperation issues which may require phone and email support.
  • Troubleshoot custom applications and respond to internal requests
Marginal responsibilities
Other duties as assigned
Psychological Considerations
  • Standard office work sitting at a computer terminal and using a keyboard and mouse (RSI exposure)
  • Must be able to lift up to 50 pounds
  • Must be able to stoop bend and crawl to reach cables etc
Environmental Considerations
Work activity is indoors in a controlled environment
Long periods of sitting at a computer terminal using a keyboard are required
Occasional walks through manufacturing area includes exposure to temperature extremes
Cognitive Considerations
Must be willing and able to improve skills and expand skill areas
The above examples of activities and work are not allinclusive but are intended as an indication of the level and type of endeavors necessary to fulfill the duties of this position. Litania Sports Group is an equal opportunity employer and situations requiring reasonable accommodation will be considered on a case by case basis.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

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