Fountain Tire Kamloops (Mount Paul) is searching for a friendly and knowledgeable Service Manager to manage the operations of the service department to drive productivity quality assurance and to promote a high level of customer satisfaction.
What does Fountain Tire Offer:
Competitive salary: $65000 per year
Health Dental and Vision Benefits for you and your family
RRSP matching program with company matching
Regular day shifts
Great discounts for you and your family on tires parts and mechanical services
The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
As a Service Manager your duties will include:
Overseeing and managing mechanical and tire services
Setting quality standards and maintaining the quality of all shop activities
Ensuring completion of shop maintenance and repair work
Addressing customer complaints and inquiries in a courteous professional manner
Advising technicians of work that must be completed
Ensuring technicians compliance with company standards regarding quality safety and customer service
Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees suppliers and customers
Maintaining the cleanliness of the shop
Create work orders arrange bookings and communicate them to technicians.
Provide service quotes and receive customer authorization for work to be performed on vehicles finalize sales and complete customer follow up.
Our ideal candidate has:
2 years of professional experience as a Service Manager or Service Advisor required
Knowledge of mechanical services
Effective leadership skills with a strong focus on operations and business processes
High level of integrity and accountability
A customer service focus
Ability to develop and maintain effective relationships with team members and customers
Strong communication and interpersonal skills
Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
Flexible patient and calm when working with tight schedules
Interested and qualified Please apply online or instore today!
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