Surveillance Operator

Compensation: $21.00 / hour

Essential Functions:
Monitor activities of guests and employees on the casino floor cage change booths and count
rooms via closedcircuit television (CCTV) system and personal observation for criminal activities
and/or violations of regulations policies and procedures or internal controls.
Utilizes necessary equipment to identify record and document illegal and/or unusual
activities occurring in areas under surveillance and reports same to appropriate personnel.
Video tapes questionable activities and make written reports to appropriate personnel.
Monitors alarm system.
Reviews tapes associated with jackpots.
Maintains strict confidentiality of all property related issues.
Operates monitor room equipment including basic computer functions.
Participates in court actions relating to gaming violations.
Protects the assets of the company.
Prepare and write daily reports and logs.
Operates all surveillance computer equipment.
Ensures all surveillance equipment is working correctly throughout their shift.
Conducts routine surveillance video recording and complete documentation to detect suspicious
activities and behavior throughout casino and gaming areas.
Monitors the hotel and casino operations to ensure adherence to the state regulations and
company policies and procedures.
Performs other tasks as assigned.

Core Competencies:
Demonstrates consistent regard and dedication to guests vendors colleagues and the Company
by being engaged interested and productive
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in
building the best practices necessary for the Companys success
Demonstrates an understanding of the impact actions and decisions have on the Company both
financially and on guest relations

Demonstrates the initiative to present new ideas and perspective to create positive results
Exhibits respectful consideration of viewpoints situations and others
Puts the guest at the forefront of every decision

Essential Requirements:
Ability to remain organized in a pressure situation
Ability to input and access information into a computer
Skill in establishing and maintaining effective working relations with staff
Problem solving administrative multitasking organization and prioritization skills
Strong communication skills
Must have computer knowledge

Knowledge/Work Experience
Must be 21 years or older
High school diploma or equivalent experience preferred
One 1 years experience in the casino surveillance field
Must be able to obtain and maintain the appropriate license through the New York State Gaming
Commission
Knowledge of all table games preferred
Language Skills:
Ability to read analyze and interpret documents such as policy and procedure manuals and other
related documents. Ability to respond to common inquiries from other Team Members or guests.
Fluency in English required. Ability to write detailed instructions and correspondence. Ability
to effectively present information in oneonone and small group situations.

Mathematical Skills & Reasoning Ability:

Ability to basic mathematical calculations. Ability to decipher various reports and maintains
reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member
to successfully perform the essential functions of this job.

While performing the duties of this job the Team Member is regularly required to talk or hear. The
Team Member is also regularly required to stand walk sit and use hands to finger handle or
feel objects tools or controls. The Team Member is occasionally required to reach with hands and
arms and to sit climb or balance and stoop stretch bend kneel crouch or crawl.

Specific vision abilities required by this job include close vision distance vision color vision
peripheral vision depth perception and the ability to adjust focus. Essential responsibilities
include moderate physical ability such as lift or maneuver at least fifty 50 pounds and
prolonged sitting during the shift.
Must be able use a scissor lift and ladders at various heights.

Work Environment:
The work environment characteristics described here are representative of those that must be met by
Team Members while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment varies. When on the casino floor the noise level
increases to loud. When on the casino floor or other designated areas may be subjected to tobacco
smoke. Must be able to handle intoxicated guests in a professional manner.

Due to the unpredictable nature of the hospitality/entertainment industry Team Members must be
able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race
religion color sex national origin politics marital status physical disability age or sexual
orientation or any other status protected by law. We welcome the strength of diversity in our
workforce.

NOTE: This job description is not intended to be allinclusive. Team Members may perform other
related
duties as required to meet the ongoing needs of the organization.