Cluster Lead - Ahmedabad
Cluster Lead - Ahmedabad
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Job Description
Key Responsibilities:
Business Development Leadership
Drive business development efforts within the cluster to acquire new customers and grow existing relationships.
Ensure the team of Business Development Managers is focused on highvalue opportunities including account penetration sales strategy and solution positioning.
Align cluster business goals with regional objectives ensuring seamless of the sales plan.
Team Management and Development
Lead mentor and manage a team of Business Development Managers (BDMs) to achieve business and sales targets.
Conduct regular performance reviews and provide continuous feedback to team members to support their growth.
Foster a highperformance culture by motivating the team setting clear goals and providing the necessary tools and resources to succeed.
Strategic Planning and
Assist in formulating clusterspecific strategies in collaboration with the Regional Head focusing on revenue growth market share and customer success.
Develop detailed business plans for the cluster outlining key activities budgets and timelines.
Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results.
Sales Performance Management
Set clear performance targets and KPIs for the team of Business Development Managers and hold them accountable for achieving their goals.
Monitor analyze and report on sales metrics including lead conversion sales pipeline health and revenue generation.
Ensure that all sales processes and methodologies are followed effectively driving operational excellence and consistency across the cluster.
Customer Relationship Management
Build and maintain strong relationships with key customers and partners within the cluster.
Address customer concerns and escalations in a timely manner ensuring a high level of satisfaction and retention.
Work closely with the Customer Success and Presales teams to ensure alignment on customer needs and solution delivery.
Market Intelligence & Competitor Analysis
Continuously monitor market trends competitor activities and industry developments to identify opportunities and threats.
Share insights with the Regional Head and business development team to finetune strategies and tactics for competitive advantage.
Profit Center and Budget Management
Responsible for achieving sales revenue targets and managing the revenue performance of the cluster.
Monitor budget allocation sales expenses and profitability ensuring efficient use of resources.
Develop and execute costeffective strategies for the growth and profitability of the cluster.
Collaboration with Other Teams
Work closely with crossfunctional teams including marketing customer success product and HR to ensure alignment and smooth of business objectives.
Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals.
Reporting & Communication
Regularly report on business development progress sales forecasts and key performance metrics to the Regional Head.
Maintain transparent communication with the Regional Head providing updates on performance challenges and opportunities.
Requirements
- 7 years of experience in a sales or business development role with exposure to SaaS Service Sales or Marketplace success in lead generation followup strategies and closing deals.
- Strong sales and negotiation communication skills to engage and influence stakeholders and networking skills to sustain and expand industry in taking ownership of business operations and driving results.
Indepth understanding of SaaS platforms service sales mechanisms and marketplace dynamics is crucial.
Benefits
- A dedicated budget of INR 75000/year that you can use towards pursuing learning programs/certifications/attending conferences
- Best in industry healthcare for you and your family: Life insurance 10X your Fixed annual CTC) and Critical Illness cover 7X your Fixed annual CTC)
- Generous health insurance for you as well as your dependents including parents or parents inlaws up to INR 800000 for self and dependents
- Child care reimbursement of 15k per month per child for all working parents towards nanny/creche expenses.
- Best in class maternity & paternity benefits.
Employment Type
Full-Time
