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JOB SUMMARY
The Technical Services Supervisor is responsible for the oversight of daytoday operations and the logistical functions of the Technical Services teams. Assists the Manager Technical and Application Services in the planning and of servicerelated initiatives within the department and Medical Center. Performs employee evaluations scheduling and disciplinary actions. Assists with interviewing hiring and termination of Technical Services staff. Works well independently problem solving supervising others and works well as a member of project teams. Monitors tracks and reports on items such as turnaround times first response resolutions and staff effectiveness within the service request system (HEAT). Promotes harmonious and efficient intra and interdepartmental relationships and delivers quality customer service. Adheres to the Mission Vision Values and Philosophy of the departments and Saint Francis Medical Center.JOB DETAILS AND REQUIREMENTS
Education:
Technical Degree in Information Technology or;
Comp TIA A Certification Network Security ITIL PMP Project TestOut or other comparable certification with six 6 years of experience in IT related field required
Experience:
Six 6 years of experience in IT related field required
ADDITIONAL INFORMATION
Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability sexual orientation gender identity or genetics. In addition to federal law requirements Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System please callor email us at
Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization and are a tobacco or nicotine user you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.
Required Experience:
Manager
Full-Time