Looking for Client Servicing Executive at Brand Saloon with required roles and responsibilities 1 year experience from a Digital Marketing Agency experience preferred)
Mumbai Location (Work from office)
Job description
- Seek process and execute client requests and product orders.
- Answer queries regarding product/ services processes and if required direct them to the account manager.
- Assist clients to use the products and services and keep them updated about new features launched and encourage revenue growth by inspiring clients to purchase accessories and additional services
- Coordinate with internal teams to ensure timely fulfilment of products orders/services
- Develop open and effective channels of communication with each client that can be employed by other departments as well
- Collect feedback and resolve client complaints
- Develop open and effective channels of communication with each client that can be employed by other departments as well.
Required Experience:
Junior IC