Customer Service Representative
Customer Service Representative
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Job Description
Company Overview
Mind Click is a renowned HR and Corporate Gifting company located in Bangalore India. Our team of expert consultants is dedicated towards leveraging the business potential of our clients by offering strategic HR services. We specialize in permanent employment contracttohire and statutory compliance.
Hiring for Bangalore Location WALKIN INTERVIEW
For more details contact
Ojashwini @
Email your resume to
Qualifications and Skills
- 15 years of experience in customer service preferably in an international voice support role
- Excellent communication skills both verbal and written
- Strong phone etiquette and ability to handle challenging customer interactions
- Skilled multitasker with the ability to prioritize and manage time effectively
- Professional etiquette and ability to interact with customers of diverse backgrounds
- Proficiency in data entry and computer skills
- Strong interpersonal skills and ability to work well in a team
- Previous BPO experience is a plus
Roles and Responsibilities
- Handle inbound and outbound customer service calls in a professional and courteous manner
- Assist customers with inquiries complaints and requests
- Provide information about products and services
- Resolve customer issues and ensure customer satisfaction
- Maintain accurate and detailed customer records
- Perform data entry tasks accurately and efficiently
- Collaborate with team members to achieve customer service goals
- Adhere to company policies and procedures
- Stay updated with product knowledge and industry trends
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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