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You will be updated with latest job alerts via emailGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Senior Manager Director Learning Programme Risk & Compliance
In this role holder will be responsible to program manage the build of Compliance Academy modules catering to the Compliance roles to supplement the Master Generalist Accreditation. The modules to be developed will consist of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering science & quality related modules. In addition the role will be responsible to curate/ leverage existing material/ programs around key human behavioral skills and leadership skills in support of the development of a fit for future compliance function.
Responsibilities
This role could be based in India or Malaysia. When you start the application process you will be presented with a dropdown menu showing all countries please ensure that you only select a country where the role is based
The role holder will be responsible to program manage the build of Compliance Academy modules catering to the Compliance roles to supplement the Master Generalist Accreditation. The modules to be developed will consist of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering science & quality related modules. In addition the role will be responsible to curate/ leverage existing material/ programs around key human behavioral skills and leadership skills in support of the development of a fit for future compliance function.
Learning Needs Assessment
Continuously assess skill requirements of various personas within CFCC in order to identify specific training needs pertaining to technical behavioral and leadership areas.
Compliance Academy and Training Program Design
Manage the ongoing development of compliance academy and support the design of learning programs catering to advisory and professional service roles within Professional Services in alignment with the identified learning needs Support the organization development and implementation of inhouse training programmes in
line with the design program structure including accreditation programmes for newly recruited staff for Professional/ Managed services.
Support the development of training calendars based on training programs and identified needs of all personas within CFCC.
Content Curation
Liaise with Inhouse (people capability team CFCC SMEs) and external agencies to support the content development for Compliance modules catering to Advisory & Professional Services roles consisting of core and supplemental modules covering compliance risk subtypes along with CFCC specific data engineering science & quality related modules.
Leverage and reference existing content and learning journeys around relevant behavioral and professional skills
Leverage existing initiatives and where necessary accelerate the rollout; including but not limited to existing leadership programs such as Leader4Leader Ignite Coaching and Core leadership. Identify & develop bespoke initiatives to address any inherent skill shortages.
Vendor Management
Manage vendor relationships in lieu of any external certifications that may be required for specialists as part of the designed training and accreditation programs
Training Performance
Ensure administration of pre and posttraining assessments and feedback on usefulness content delivery and training performance and analyze results in order to take steps to increase its efficiency and effectiveness.
Mass Awareness
Coordinate within CFCC and People Capability team to prepare communication material such as video nuggets and others for spreading mass awareness across the organization through digital medium.
Key Stakeholders
People Capability Team
CFCC Leadership
CFCC SMEs and Process Owners
Global HRBPs
Professional Excellence Team
Other Responsibilities
Embed Here for good and the Groups brand and values within the roles remit
Perform other responsibilities assigned under Group Country Business or Functional policies and procedures
Qualifications we seek in you!
Minimum Qualifications / Skills
Human Resources Consulting
Influencing Through Expertise
Business Intelligence
Talent Management
Planning: Tactical Strategic
Content Curation
Programme Management
Organizational Change Management
Training Management
Training Needs Assessment
Preferred Qualifications/ Skills
Academic or Professional Education/Qualifications: Desirable Professional Qualification in Business Management / Human Resources
Relavant of experience in Training Management with experience of content curation
Licences and Certifications/accreditations: Desirable Professional certifications in HR
Professional Memberships: Desirable Membership with professional associations Bank training: Not Applicable
Languages: English any other language required for the role
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit www.genpact . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Director
Full Time