Job Title: I.S. Technical Systems Analyst (Digital Workplace) Sr. Associate (JP9771 Location: Thousand Oaks CA. Employment Type: Contract Business Unit: IMA Run Management and Optimization Duration: 1 years (with likely extensions and/or conversion to permanent) Posting Date: 2/3/2022 Notes: ** Essential position. Onsite in Thousand Oaks and SOME remote flexibility** ** Mostly typical working hours with some work outside of normal working hours**
3 Key Consulting is hiring an I.S. Business Systems Analyst Senior Associate for a consulting engagement with our direct client a leading global biopharmaceutical company.
Job Description: Client is seeking a Sr Associate IS Technical Analyst to join Digital Workplace Experience (DWX) team who will interact with clients Senior Leaders and their support staff in the client Thousand Oaks location supporting client tool sets. The incumbent will balance customer expectations perform the handson technical work on their own and resolve all IS activities that impact clients Executives.
The IS Analyst will report to the DWX Executive Services Manager. He/she will be responsible for meeting and managing the Executives expectations for IS both on and off site. Also he/she will be expected to provide hands on support and training as needed in a variety of technologies and devices as well as setting up and supporting events and assisting with projects.
Why is the Position Open Planned project.
Top Must Have Skills:
Technical and nontechnical customer focused IT support
Stakeholder relationship management
Previous experience in a similar role/IT support/troubleshooting technical difficulties for Various technology
Day to Day Responsibilities:
Provide support for business critical events like ED&O Shareholders meeting Board of Directors meeting Business Review meetings CRDAC meetings.
Perform daily checks on all open VIP issues and own to closure thus ensuring Service Level Agreement (SLA) and Operational Level Agreement (OLA) compliance.
Identify and correct complex system issues.
Perform in depth analysis and provide suggestions based on the business requests.
Interact with senior executives and own issues to completion.
Basic Qualifications:
Bachelors and 2 years.
Associates degree and 6 years of experience.
HS diploma and 8 years.
Employee Value Proposition: Gain exposure to this client possibly get extended and expand on skillsets.
Red Flags: Not in commutable distance to the Thousand Oaks office. Not an effective communicator.
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