Financial Aid Advisor
Financial Aid Advisor
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$ 47966 - 51000
1 Vacancy
Job Description
Position Details
University of Colorado Denver
Official Title: Academic Services Professional
Working Title: Financial Aid Advisor
FTE: Full Time 1.0 100 FTE Hybrid
Salary Range: $47966 $51000
Position # Requisition #XXXXX
Join the University of Colorado Denver
About the University of Colorado Denver
Millions of moments start at CU Denver a place where innovation research and learning meet in the heart of a global city. Were the states premier public urban research university with more than 100 indemand top ranked bachelors masters and doctoral degree programs. We partner with diverse learnersat any stage of their life and careerfor transformative educational experiences. Across seven schools and colleges our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the states largest university system CU Denver is a major contributor to the Colorado economy with 2000 employees and an annual economic impact of $800 million. To learn more about how CU Denver helps learners meet their moment visit ucdenver.
Job Description
* Applications are accepted electronically ONLY at *
As part of the Financial Aid & Scholarships team the Financial Aid Advisor is primarily responsible for advising students and families regarding educational funding and financial aid processes through twoway conversations. This position serves as the primary point of contact for students with financial situations and needs of moderate complexity. The Financial Aid Advisor meets with students in walkin or scheduled appointments to address their educational funding needs including but not limited to: the completion of funding applications required documentation and the completion of tasks that lead to the successful disbursement of funding.
The Financial Aid Advisor participates in recruitment initiatives and outreach programs retention work orientation and graduation activities. The Financial Aid Advisor works collaboratively with colleagues across campus to provide wraparound support for all issues helping students navigate to additional resources as necessary. Some evenings weekends and holiday hours may be required.
Financial Aid Advisor:
What you will do:
- Advise students families and community members about the financial aid process funding options costs and completion of the Free Application for Federal Student Aid (FAFSA) and/or Colorado Application for State Financial Aid (CASFA).
- Interpret financial aid requirements in accordance with federal and state regulations as well as institutional policy and procedure.
- Determine student eligibility for federal state and institutional financial aid programs.
- Exercise professional judgment for individual and special circumstances and
- Articulate to students families and other members of the community how changes to the FAFSA or CASFA will affect financial need dependency status and/or student cost of attendance.
- Maintain accuracy and compliance when awarding and adjusting financial aid on individual student aid packages.
- Participate in outreach events as a representative of the Financial Aid & Scholarships Office.
Qualifications you already possess (Minimum Qualifications)
Applicants must meet minimum qualifications at the time of hire.
- A bachelors degree from an accredited institution.
- One 1 year of professional level experience in a financial aid admissions and/or scholarships office or related field that focuses on customer service(s) within a financial context (ex. banking Advisory Wealth Management Insurance etc..
- Two 2 or more years of student worker experience in a Financial Aid Office may be considered in lieu of professional experience.
- Two 2 or more years of student worker experience in a Financial Aid Office may be considered in lieu of professional experience.
Preferred Qualification to possess (Preferred Qualifications)
- Two 2 years of professional experience working in a financial aid office.
- Bilingual (Spanish/English) preferred.
- Training in deescalation and/or customer service.
- Experience working with student information systems (e.g. PeopleSoft or Banner).
Knowledge Skills and Abilities
- Analytical Skills Ability to interpret complex information and use it to inform decision making. Ability to find effective solutions by taking a holistic perspective.
- Attention to Detail Excellent attention to detail and ability to interpret and master complex information.
- Communication Skills Good command of the English language and ability to communicate effectively both written and verbal.
- Interpersonal Skills Ability to establish and maintain effective working relationships with employees at all levels; interacts with people in a friendly open honest manner; models a commitment to teamwork; demonstrates respect for the opinions of others; and maintains high level of confidentiality. Ability to notice interpret and anticipate others concerns and feelings and to communicate this awareness empathetically to others. Demonstrated commitment and leadership ability to advance diversity and inclusion.
- Financial Aid Working knowledge of state and federal guidelines and regulations governing financial aid.
- Customer Service Demonstrates a commitment to excellent customer service providing internal and external customers with information or assistance in resolving problems.
- Adaptability Adapts quickly to change and is able to manage multiple priorities and deadlines in a calm organized manner; is open to new ideas and methods; is able to work independently and as part of a team.
- Planning and Organizing Sets priorities anticipates obstacles when planning manages time effectively to accomplish tasks.
- Technical Skills Adept at utilizing technology to effectively communicate and complete work (e.g. MS Outlook MS Word MS Excel MS Teams CRM SIS); ability to learn new technology.
Conditions of Employment
- Occasional work during the evening and/or weekends may be required.
- This position follows a hybrid work structure where employees can work remotely or from the office as needed based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.
- The ability to sit for extended periods stand and walk occasionally reach with hands and arms use hands to manipulate a keyboard and mouse and have good near vision for computer work;often requiring minimal lifting but may involve bending or reaching to retrieve items from shelves or drawers.
NonDiscrimination Statement
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act please contact the Human Resources ADA Coordinator at .
The University of Colorado Denver is committed to recruiting retaining and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness respect communication and understanding. We encourage applications inclusive of race color national origin sex age disability creed religion veteran status marital status political affiliation political philosophy pregnancy or related conditions sexual orientation gender identity and gender expression.
The University of Colorado is committed to diversity and equity in education and employment.
Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.
Compensation and Benefits
The salary range or hiring range for this position has been established at $47966 $51000.
The salary of the finalist(s) selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training.
The above salary range or hiring range represents the Universitys good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position is not eligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave health plans and retirement contributions that add to your bottom line.
Benefits: Compensation Calculator: Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by 2 weeks from POSTING. Those who do not apply by this date may or may not be considered.
Required Application Materials:
To apply please visit: and attach:
- A cover letter which specifically addresses the job requirements and outlines qualifications
- A current CV/resume
- List of three references (we will notify you prior to contacting both on and offlist references)
Questions should be directed to: Ryan Grodman
Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational clinical research and employment environment. All prospective employees and current employees must therefore consent to and pass background checks prior to any final appointment/employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
