Pharmacy Operations Associate Analyst - Express Scripts Canada
Pharmacy Operations Associate Analyst - Express Scripts Canada
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1 Vacancy
Job Description
Pharmacy Operations is responsible for ensuring the efficient operations of the Express Scripts Canada pharmacies. This department is responsible for establishing and maintaining corporate standards of quality productivity and performance in accordance with legislative and regulatory requirements. Further this department is responsible for overseeing the production levels and service standards associated with pharmacy operations.
The Pharmacy Associate Analyst is responsible for performing a range of operational functions analysis and reporting within the pharmacy environment to support high quality pharmacy services. This is a working Analyst position who creates reports inventory orders email lists and implements them daily/weekly as directed and provides operational and troubleshooting support at an aggregate business level and at an individual order level.
Prior experience working in a pharmacy as well as capability learning multiple computer systems performing analytics and troubleshooting operations/processes using systems and data is preferred.
Essential Functions:
Design analyze monitor reports and data from pharmacy and related systems for quality assurance and continuous improvement projects
Support inventory management through stock variance reporting and related analyses
Troubleshoot current information systems maintain data and perform routine data clean up in Kroll and other systems/ databases
Conduct analyses and provide recommendations on Pharmacy and Member Contact Centre operations and performance
Participate as a Subject Matter Expert Analyst and in other capacities to IT process improvement and other interdepartmental projects
Perform special duties and projects as assigned by the Manager
Qualifications:
Experience working in a retail pharmacy and/or other order fulfillment business
Attention to detail accuracy and deadline oriented
Proficient in MS Office applications especially Excel Visio SharePoint
Experience working with Kroll pharmacy software
Database maintenance experience
Excellent verbal and written communication skills
Strong analytic skills working with information/database systems project management and organizational skills
Experience analyzing workflow and processes to meet business objectives
Ability to thrive in a challenging demanding and rapidly changing environment
Demonstrates initiative and selfmotivation with the ability to work effectively with minimal supervision
Collaborative teamwork approach and attitude
Excellent organizational skills with a strong ability to prioritize
Flexibility to adapt & accept various tasks to ensure the overall team objectives are met
INTERNAL APPLICATIONS DEADLINE MARCH 14 2025
Express Scripts Canada is a Cigna company
Express Scripts Canada is a subsidiary of Express Scripts a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna Express Scripts and our affiliates including medical dental behavioural health pharmacy vision supplemental benefits and other related products.
About Express Scripts Canada
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canadas leading insurers third party administrators and governments. We work with these clients to develop industryleading solutions to deliver superior healthcare in a costcontrolled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy dental and extended health claims annually. Through our proprietary consumer intelligence clinical expertise and patientsfirst approach we promote better health decisions for plan members while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package along with a positive work environment built on solid corporate values integrity mutual respect collaboration passion service and alignment.
We are an equal opportunity employer that promotes a diverse inclusive and accessible workplace. By embracing diversity we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrierfree and we are prepared to provide accommodation for people with disabilities.
If you require accommodation in completing the online application process please email: Do not email for an update on your application or to provide your resume as you will not receive a response.
Required Experience:
IC
Employment Type
Full-Time
