Mobile Device Support for Technical End User Support
Mobile Device Support for Technical End User Support
Posted on :
06-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Mobile Device Support for Technical End User Support
Work directly with end users within the region to communicate changes and impact to their IT environment
Work with venders on service contracts to provide best options for customers
Provide troubleshooting on mobile devices and applications
Develop user guides and instructions for Siemens Energy specific application configurations and setup
Work with customer on updates as well as upgrades to mobile devices
Record and document all new processes and procedures in service scope and update those already documented to ensure coworkers are able to understand and follow
Gain complete understanding of IT separation activities timelines technical issues and solutions in a continuously changing environment
Support changerelease processes for implementation of IT systems
Key Responsibilities:
The candidate must be organized selfmotivated and have skills to tackle problems as they occur and takes appropriate steps to solve them in situations where the problem may be difficult or complex. Candidate should have the ability to take direction and switch quickly between tasks. The candidate seeks advice and guidance from Management Team or others for nonroutine or other problem areas. The candidate should have the ability to communicate effective with all levels of the organization from Senior Management to Individual Contributor.
Requirements:
Location 100 Onsite
This position is located in Orlando FL.
Experience
Education or training in Management Information Systems Computer Science or related fields are required
Excellent communication skillsboth written and oral including presentation skills is required
Experience with iOS platforms is desired
Experience with MS Office 365 and related applications is desired
Familiarity with Cyber Security concepts is desired
Work directly with end users within the region to communicate changes and impact to their IT environment
Work with venders on service contracts to provide best options for customers
Provide troubleshooting on mobile devices and applications
Develop user guides and instructions for Siemens Energy specific application configurations and setup
Work with customer on updates as well as upgrades to mobile devices
Record and document all new processes and procedures in service scope and update those already documented to ensure coworkers are able to understand and follow
Gain complete understanding of IT separation activities timelines technical issues and solutions in a continuously changing environment
Support changerelease processes for implementation of IT systems
Key Responsibilities:
The candidate must be organized selfmotivated and have skills to tackle problems as they occur and takes appropriate steps to solve them in situations where the problem may be difficult or complex. Candidate should have the ability to take direction and switch quickly between tasks. The candidate seeks advice and guidance from Management Team or others for nonroutine or other problem areas. The candidate should have the ability to communicate effective with all levels of the organization from Senior Management to Individual Contributor.
Requirements:
Location 100 Onsite
This position is located in Orlando FL.
Experience
Education or training in Management Information Systems Computer Science or related fields are required
Excellent communication skillsboth written and oral including presentation skills is required
Experience with iOS platforms is desired
Experience with MS Office 365 and related applications is desired
Familiarity with Cyber Security concepts is desired
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
