Environmental Services Agent

City Experiences is seeking a Environmental Services Agent for our City Cruises operation in Gananoque.

*Please note this is a seasonal contract position.*

About You:

This person will be adaptable dynamic and embody City Experiences RESPECT Service System.

About the Opportunity:

The Environmental Services Agent crew member is dedicated and detail oriented. The ideal candidate will be responsible for maintaining cleanliness and sanitation standards on the vessels restaurant and offices. As an Environmental Services Agent you will play a crucial role in upholding our reputation for impeccable cleanliness and hygiene ensuring that all areas are consistently sanitized and presentable to both crew members and customers.

Crew Benefits:

• Competitive Wage
• Retention Bonus up to $500.00!
• Complimentary Cruise Tickets & Uniforms
• Crew Recognition Awards
• Crew Referral Program up to $200.00 per referral
• Crew Events
• Paid Training

Essential Duties & Responsibilities:

Keeps the vessels in cruiseready condition
Maintains the cleanliness of the washrooms onboard and on land at all times
Checks all garbage and recycling bins emptying them when necessary
Sweeps vacuums mops; inside and outside locations including onboard
Cleans disinfects and stores all cleaning equipment at the end of their shift
Identifies assesses and addresses areas that require extra attention
Ability to work alone or with others to complete list of cleaning tasks
Lifts and moves equipment and furniture from one vessel to another as directed
Collects & disposes of garbage from kitchen restaurant vessels common areas administration building and recycling to the appropriate receptacles
Clean bathrooms regularly including replenishing supplies such as soap and toilet paper; adhering to quality standards
Use checklists to complete Start of Day and End of Day tasks
Provides quality customer service information and instructions to guests as requested to enhance the guest experience as an ambassador to the organization while conducting necessary job duties
Works with good housekeeping practices and safety to promote a work environment free of hazards within the control of the staff on a daily basis
Assists kitchen staff and marine staff as needed
Applies practices and policies communicated and taught in training classes safety talks and modules to assure quality environmental and safety standards are met
Assists coworkers to accomplish necessary projects and tasks; works together as a team
Adheres to all health and safety regulations
Works with a safety mindset by following all safety policies procedures and safety measures (i.e. PPE). Identifies and brings forward risks hazards and opportunities on the job. Actively participates in health and safety in the workplace
Maintains a neat clean and wellgroomed appearance (refer to appearance standards in employee handbook)
Reports to work on time and for all scheduled shifts
Understands all City Cruises Gananoques policies and procedures relating to the employees role within the company
Completes any other duties as assigned

Requirements & Qualifications:

O.S.S.D. or equivalent as recognized by the Ministry of Education
Two 2 years cleaning experience preferred
Experience in a customeroriented environment
Must be willing to work all shifts including days/evenings shifts including weekends and holidays
Energetic and enthusiastic personality essential
Ability to deal with shifting priorities
Must have the ability to work independently and as part of a team
Must be able to effectively understand and convey written and verbal information to guests and coworkers
Must possess a service orientation actively looking for ways to help others
Will work for extended periods of time without sitting
Required to lift furniture and other heavy items up and down stairs
Full G drivers license with a clean drivers abstract
Ability to reach bend stoop wipe push pull move or lift up to 40 lbs 18 kgs)
Will be required to be available for work on all major holidays
If required wear assigned Personal Protective Equipment (PPE) (i.e. nonslip shoes gloves goggles weather appropriate dress attire)

About Us:

City Experiences passion is to provide amazing experiences on land and water. Our 40year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If youre an enthusiastic team player who thrives in an environment where communication creativity and cooperation are encouraged this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences mission vision values and operating principles. By creating a company culture that puts RESPECT at its core we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment freeof harassment and/or discrimination of any type including but not limited to discrimination and/or harassment based upon race citizenship place of origin colour ancestry disability age creed sex/pregnancy family status marital status sexual orientation gender identity gender expression genetic characteristics receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.

Required Experience:

Unclear Seniority