Summer Commercial - Reservations Assistant
Summer Commercial - Reservations Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Grade UE03:per annum prorata for parttime 5 premium band
Accommodation Catering and Events/Pollock Halls
Parttime: 25 hours per week 5 over 7 days
Fixedterm: 26th May 5th September
Vacancies available:x 4
The Opportunity:
This is an excellent opportunity to join Accommodation Catering and Events as a Summer Reservations Assistant a key role in supporting the daytoday operations within our Central Reservations team often the first point of contact for our guests. We are looking for a passionate customer focused guest obsessed team player who will keep our clients at the heart of what we do.
You will support in maximising revenue and occupancy in our Hotel and seasonal accommodation collection through effective management of all rooms inventory system and resources
Based in our Central Office located at Pollock Halls. You will work closely with the wider teams to provide highlevels of customer service. We are looking for an individual who displays a positive cando attitude and enjoys working in a fastpaced environment.
In this role you will:
- Be an ambassador for our newly refurbished and rebranded products.
- Continuously look to improve our standards and deliver worldclass hospitality.
- Become an integral part of our existing teams with a desire to succeed in delivering our values.
- Be a part of a worldrenowned team providing accommodation for highprofile clients.
Your skills and attributes for success:
- A winning personality approachable genuine and attentive.
- Expertise in providing high quality customer service.
- Excellent communication skills.
- Excellent organisation and planning skills gained through previous experience.
To succeed in this role you will be passionate about providing an exceptional guest experience and the support the management team achieving 100 guests satisfaction.
Click to view a copy of the fulljob description(opens new browser tab).
Application information:
Please ensure you include the following documents in your application:
CV
Cover letter
As a valued member of our team you can expect:
- A competitive salary.
- An exciting positive creative challenging and rewarding place to work.
- To be part of a diverse and vibrant international community.
- Comprehensive Staff Benefits such as a generous holiday entitlement competitive pension schemes staff discounts and familyfriendly initiatives. Check out the full list on ourstaff benefits page(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits.
Championing equality diversity and inclusion
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions actively promoting LGBT equality.
Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on ourright to work webpages(opens new browser tab).
On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note
The closing date for applications is 8th April 2025.
Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.
Employment Type
Part-Time
