Practice Supervisor - Orthopaedics Full-Time Days

Be a part of a worldclass academic healthcare system UChicago Medicine Care Network as a Practice Supervisor at our LaGrange clinic. Here you will work with our Orthopaedic team. This position is a 100 onsite opportunity. You will need to be based in the greater Chicagoland area.

Our new orthopaedic clinic will offer easy access to exceptional orthopaedic care for adult and pediatric patients in the western suburbs.

The new site will be staffed by a team of highly skilled UChicago Medicine orthopaedic surgeons specializing in preventing diagnosing and treating joint hand and pediatric orthopaedic conditions.

Located in the medical office building on the UChicago Medicine AdventHealth La Grange Hospital campus.

The Practice Supervisor will be responsible for supervision of the clinical and administration areas of the practice with a major focus on improving the business aspects of health care operations and the quality of health care provided. The Practice Supervisor partners with practice and UCM Care Network leadership to establish and implement policies objectives and procedures to provide an integrated approach in patient care delivery. The Practice Supervisor collaborates with clinical and administrative staff and physicians to optimize efficiency of a variety of related patient care services.

Essential Job Functions

• Daily supervision of clinical and administrative operations. Including: Establishes staff schedule and daily assignments.
• Ensures practice compliance with regulatory agencies (i.e. JCAHO IDPH CAP/CLIA).
• Collaborates with providers and staff to ensure efficient patient throughput..
• Ensures patients and familys needs are met.
• Participates in service recovery at the point of issue.
• Ensures necessary followup.
• Identifies and implements opportunities to build employee morale and individual motivation.
• Monitors patient service feedback and helps resolves complaints and service issues.
• Coordinates activities with other practice supervisors the practice manager clinical staff administrative staff and physicians.
• Assures that the employees are HIPAA compliant during clinic operations.
• Supervises the intake of patient information to ensure accuracy.
• Provides direct supervision to nurses and subordinate staff ensuring appropriate assessment and treatment of patient health.
• Serves as key problemsolving resource for staff on patient issues.
• Studies patient needs/trends analyzes patient flow problems and suggests solutions to patient care problems.
• Performs other duties as assigned.

Required Qualifications

• Associates degree in related field
• 5 years of experience in healthcare and customer service ideally in an ambulatory practice.
• Outstanding interpersonal skills and ability to manage large and complex organizational units with varying needs.
• Demonstrated ability to work effectively with physician leaders preferably in an academic medical center environment.
• Exceptional talent in the selection and mentoring of a highquality team.
• Proven ability to use data to drive performance improvement.
• Strong written and verbal communication skills

Preferred Qualifications

• Bachelors degree

Position Details

• Job Type/FTE: FullTime 1.0 FTE
• Shift: Day 8hour shifts
• Work Location: Onsite LaGrange
• Unit/Department: Orthopaedic
• CBA Code: NonUnion

Weve been at the forefront of medicine since 1899. We provide superior healthcare with compassion always mindful that each patient is a person an individual. To accomplish this we need employees with passion talent and commitment with patients and with each other. Were in this together: working to advance medical innovation serve the health needs of the community and move our collective knowledge forward. If youd like to add enriching human life to your profile UChicago Medicine is for you. Here at the forefront were doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race color ethnicity ancestry sex sexual orientation gender identity marital status civil union status parental status religion national origin age disability veteran status and other legally protected characteristics.

Must comply with UChicago Medicines COVID19 Vaccination requirement as a condition of employment. If you have already received the vaccination you must provide proof as part of the preemployment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly a preemployment physical drug screening and background check are also required for all employees prior to hire.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a fulltime equivalent 1.0 FTE) and is reflective of current market data reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits UChicago Medicine.