Rack Decom Technician Trainee Data Center Operations

Amazon Web Services (AWS) is growing rapidly and we are looking for Trainee Data Center Technicians (DCT) to join our expanding team as part of our WorkBased Learning Program (WBLP).
Trainees will participate in our 12week work and training program in our Data Centers.
As a DCT Trainee you will work as part of the Data Center Operations (DCO) Team overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. Our Data Centers are largescale highdensity centers where you will be working on changing the face of cloud technology.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
Ensure overall availability and reliability for our customers within our Data Centers
Install new rack equipment
Decommission existing racks
Repair and diagnose broken servers
Handle computer equipment and parts
Manage network gear during installation decommissioning and repair

In addition all candidates should be willing to work both independently and with a team. Work prioritization organizational skills effective communication and the ability to react quickly are critical to being successful.
Physical Requirements:
Walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch. Work at heights and from ladders
Regularly lift and/or move up to 15 kg unassisted; and participate in group lifts for 16 kg or more
Must be able to lift loads of up to 22 kg and carry them for short distances
Continuously climb and descend stairs safely (applies to sites with stairs)
Reach and stretch to position equipment and fixtures while maintaining balance
Push or pull heavy objects into position
Daily travel between sites may be required
Ability to stand for long periods of time


A day in the life
In this role youll be working on our advanced ticketing system

Youll be part of a collaborative team that keeps our cloud infrastructure running smoothly responding to both automated directives and team leadership with exceptional time management and adaptability.

Your expertise in problem ticket tracking and escalation procedures will be crucial as you consistently meet and exceed Amazons high standards for technical proficiency and operational excellence. This role is vital in maintaining the efficiency and reliability of our sophisticated data center infrastructure youll be working and supporting the face of Cloud technology in the region.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.


Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

High school diploma or equivalent education
18 years or older



Familiarity with computer hardware components and operating systems
Has taken STEM or vocational course curriculum


Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.