Head of Homeless Services
Head of Homeless Services
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$ 145000 - 155000
1 Vacancy
Job Description
Your future workplace
Sacred Heart Mission is a community of dedicated people working together to end homelessness deep disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.
Join us in making a meaningful difference in a fun and friendly organisation with a big heart.
Your new role
This is an exciting time in Sacred Heart Missions history as we embark on the implementation of our bold new strategic plan Strategy 2030: Serving more people and more communities.
In thisrole as Head of Homeless Services you will play a key leadership role in delivering highquality integrated and personcentred services for individuals experiencing homelessness.
Reporting to the Director of Services you will oversee multiple programs drive continuous improvement embed traumainformed and culturally safe practices and contribute to strategic growth initiatives. You will collaborate with internal and external stakeholders to strengthen partnerships and ensure our services are responsive to the needs of the community.
Click here to download a copy of the position description.
Your daytoday
- Providing strategic and operational leadership across SHMs homelessness services.
- Overseeing and mentoring Program Managers across multiple SHM programs ensuring excellence in service delivery.
- Developing and embedding best practice frameworks including Housing First and sustaining tenancies.
- Contributing to service improvement initiatives to enhance quality impact and participant outcomes.
- Partnering with external organisations government agencies and community groups to address service gaps and drive systemic change.
- Embedding lived experience and participant voice into service design and decisionmaking.
Were looking for someone with
- A tertiary qualification in Social Work Welfare Public Health or a related field.
- Extensive leadership experience in homelessness social services or a related sector.
- Proven ability to oversee complex service delivery with a strong understanding of traumainformed and culturally safe practices.
- Experience leading multidisciplinary teams and fostering a highperformance culture.
- Strong background in stakeholder engagement partnerships and advocacy.
- Knowledge of homelessness housing and social policy including funding models and compliance requirements.
- Experience embedding lived experience into service delivery.
You can look forward to
- The opportunity to lead transformational change and shape the future of service excellence at SHM.
- Salary range of $145000 $155000 per annum.
- Salary packaging expenses like your rent holiday accommodation and dining out: up to $15990 p.a pretax.
- Generous leave entitlements such as 17.5 leave loading Christmas/ New Year 3 days ex gratia leave wellbeing leave and gender affirmation leave.
- Professional and career development opportunities.
- A supportive work environment including Psychological First Aid and EAP.
- Access to the Portable Long Service Benefits Scheme.
Come and Work with us
To join our team simply scroll down and enter your details below with attached resume and cover letter. Please note: those have applied previously need not reapply.
For more information about the role please email with the subject line Head of Homeless Services Enquiry.
Closing date for applications: 5pm Friday 11th of April*
*Shortlisting for this position will commence immediately and the position may close earlier than stated if we have found suitable candidates.
Required Experience:
Director
Employment Type
Full-Time
