Director of Operations

Employment Status: FullTime* / 40 hours per week

FLSA Status: Exempt/ Salary

Work Schedule: Monday Friday 8:00 a.m. 5:00 p.m.

Reports to: Pastor

*FullTime Benefits may include:

Paid Holidays/Holy Days

Vacation

Medical Dental Vision Life

Shortterm/Longterm Disability

403b Retirement

401 (a) Pension

Employee Assistance Program

Benefits may vary based on employment status and location.

Summary:

Under the Pastors guidance this position is responsible for the effective planning directing and of the parish management functions: finance human resources communications technology office administration pastoral care faith formation community services partnerships and others as may be assigned.

Directs and leads parish staff in performing duties that enable and support the Pastors responsibilities to the parish. Collaborates with the Pastor and other parish advisor groups to facilitate appropriate parish governance. Assures compliance with local state and federal laws/regulations and with diocesan rules regulations and policies. Naturally employs a servant leader approach that positively reflects the mission of St. Elizabeth Ann Seton Catholic Church.

Position Responsibilities:

Assists the Pastor in establishing and executing parish goals and objectives including budget preparation and management in collaboration with the Pastoral Council ministry leaders and parish staff.

Collaborates with the Pastor Stewardship Council Finance Council Pastoral Council and staff in performing parish governance requirements.

Performs all human resources leadership functions and oversees administration functions including HR policy and procedures recruitment and employment organization development training coaching mentoring employee relations performance management compensation payroll and benefits.

Supervises and oversees tactical and strategic efforts and staff ensures timely and appropriate handling of personnel matters including but not limited to annual performance reviews etc. as needed.

Ensures all communications among pastoral staff ministries parishioners and community organizations reflect Church practices and parish mission appropriately and accurately including the parish bulletin.

Conducts regular and effective staff meetings and monitors accountability of staff for goals achievement.

Builds a cohesive and respectful team of the parish staff providing them with systematic training and development opportunities that enable continuous personal and professional growth.

Supervises the accurate and timely preparation of financial transactions including accounts payable accounts receivable banking and payroll reconciliations; ensuring each is properly recorded.

Assists with Capital Campaigns for the parish and the Archdiocese.

Supervises the management of parish records electronic and paper. Ensure key processes and policies are documented and followed by employees and others as applicable. Manages the parish calendar quickly and effectively resolving any conflicts.

Oversees the use and maintenance of all parish facilities buildings and rounds by parishioners and nonparishioners.

Leads the development implementation use and security of technology within the parish operations. Regularly assesses parish technology hardware and software information and telecommunications need. Directs the selection implementation maintenance staff training and effective and appropriate use all parish systems including St. Elizabeth Ann Seton parish website social media accounts and sites office communications operating systems and networks. Ensures current patches and software upgrades are consistently maintained and appropriate systems data redundancy and cybersecurity protocols are in place.

Ensures regular and thorough assessments of parish risk providing the highest level of protection and security of parishioners employees visitors clients and assets including maintaining the most costeffective liability insurance coverage. Evaluate and advise on all contracts entered into by the parish.

Oversees the activities of parish ministries. In collaboration with the various parish ministries and organizations directs successful of the Parish Festival Gala Dinner and other events as assigned. Participates with the parish evangelization team for outreach to the unchurched and inactive Catholics.

Under the guidance of the Pastor directs staff in the delivery of highquality services to the parish for pastoral care music liturgical and faith formation (OCIA Edge Life Teen).

Acts as liaison for the parish with the deanery outreach ministries ecumenical functions associations and community services organizations.

Competencies

• Communication & Teamwork: Ability to effectively share information and ideas of various degree of difficulty and sensitivity through different means of communication and to diverse audiences. (Verbal and/or written) Ability to listen and respond constructively with others fostering collaboration and team success.
• Critical Thinking & Solutions Oriented: Ability to actively and skillfully process and generate information and belief using a set of core skills analysis evaluation inference deductive reasoning and inductive reasoning. Ability to identify various challenges think outside the box be innovative and formulate possible solutions.
• Integrity / Honesty: Ability to conduct self in ways that are in concert with the organizations standard of conduct when advocating for and influencing others and executing responsibilities.
• Resilience & Stress Management: Ability to deal effectively with pressure and remain optimistic and persistent despite challenging situations. Ability to remain focused and use emotional intelligence despite stressful situations and competing priorities.
• Thorough & Results Oriented: Ability to provide great care and attention to detail while meeting deadlines. Ability to remain focused on objectives of the organization / program and being able to meet or exceed desired outcomes and deliverables.

Minimum Qualifications:

• Bachelors degree in business Accounting Finance or other related discipline required. Fieldrelated experience may be considered in lieu of a degree.
• Minimum of five 5 years experience in Human Resources.
• Minimum of six 6 years experience in Operations / Project Management.
• Minimum of six 6 years experience in supervising exempt and nonexempt employees.
• Initiativetaker well organized with the ability to perform multiple tasks simultaneously and perform highquality work with a sense of urgency; proven ability to maintain confidentiality.
• Experienced user of financial human resources and other systems and databases.

Minimum Knowledge and Skills:

• Bachelors degree in business public administration human resources finance or related field experience may be considered in lieu of degree requirement.
• 10 years experience directing and managing administrative functions to include at a minimum finance H< IT Facilities and Communications in complex organizations with limited resources; prove successful of change management processes; exposure and experience collaborating with community service organizations is a plus.
• Selfstarter well organized with the ability to perform multiple tasks simultaneously and perform highquality work with a intermediate proficiency in MS Office including Outlook email and calendar Word Excel and PowerPoint. Knowledge of databases and Salesforce is a plus.
• Experienced user of financial human resources and other systems and databases.
• Must have good critical thinking and problemsolving skills.
• Baptized Catholic in good standing with the Catholic Church; strong commitment to the mission of the parish willing to work flexible hours including evenings and weekends when needed.
• Proven servant leader with pastoral approach to leading individuals and teams; excellent verbal and written communications human relations and interpersonal skills experience in communicating with appropriate sensitivity and courtesy to employees parishioners and the general public; demonstrated ability to recognize and hone diversity within the parish community.

Physical Demands / Work Environment:

While performing the duties of this job the employee is frequently required to stand walk sit and occasionally required to climb stairs; balance; stoop kneel crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds with assistance if needed. The noise level in the work environment is usually moderate.

This is not necessarily an exhaustive list of all responsibilities skills duties or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise as needed. The Archdiocese of San Antonio is an Equal Opportunity Employer.