DescriptionAs one of the Ladies and Gentlemen of The RitzCarlton you are the most important asset in our service commitment to our guests. By joining us as a Food & Beverage Service Expert we not only meet but also exceed our guests expectations you embody the legendary service that makes us a leading luxury brand. A career at The RitzCarlton is filled with honesty respect and the opportunity to grow your career.
The Food and Beverage Attendant provides exceptional service across a variety of food and beverage operations including breakfast service inroom dining lounge service bar service and restaurant service. This versatile role requires a high level of flexibility attention to detail and the ability to multitask effectively to ensure a topnotch experience for all guests.
Please note that this role requires work rights in Australia to be considered.
Key Responsibilities:
Customer Service:
- Greet and engage with guests in a friendly and professional manner.
- Take and process food and beverage orders offering recommendations and addressing any inquiries or concerns.
- Ensure prompt and accurate service maintaining high standards of presentation.
Breakfast Service:
- Set up and prepare the breakfast area including food displays and beverage stations.
- Deliver the iconic RitzCarlton breakfast service
- Assist guests with breakfast orders ensuring timely delivery and adherence to dietary preferences.
- Maintain cleanliness and organization in the breakfast area.
Stock & Quality Management:
- Monitor inventory levels for various food and beverage areas and assist with ordering and restocking supplies.
- Manage and rotate stock to minimize waste and ensure freshness.
- Polish cutlery and required departmental items to ensure highest level of quality cleanliness
Team Collaboration:
- Work closely with kitchen staff bartenders housekeeping and other frontofhouse team members to ensure smooth operations.
- Participate in staff meetings and training sessions as required.
Health and Safety Compliance:
- Adhere to all health safety and hygiene regulations.
- Report any maintenance or safety issues to management.
About You:
- An uptodate RSA
- Relevant experience in a similar role
- Working rights in Australia
- Proficient and confident in delivering storylines to guest
- Enthusiastic to escalate your career
- Selfmotivated driven and energized in a fastpaced environment
- Armed with smart solutions and a cando attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
- Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
The RitzCarlton Hotel is part of Marriott Internationals Luxury portfolio which has committed to putting people first for 90 years. Apply now!
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture.We are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.