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JOB SUMMARY
Inspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Front Office and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare distribute and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems safety hazards accidents or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.Perform other reasonable job duties as requested by Supervisors.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 2 years experience in the housekeeping in a luxury hotel.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
Conducting Human Resources Activities
Ensuring Exceptional Customer Service
Are you a kind welcoming and responsible professionalDetailed orientedAteam player
Do you have an EU work permit
Do you have agood command of Italian and English
Then this is the right position for you.
We provide room andboard medical assistance.
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture.We are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Full-Time