About Us:
Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Capable to handle minimum 20 to 25 FSEs (onroll).
Base Location Geographical knowledge required.
Team handling & motivation
Handling merchants complaints day to days basis
Allocation of the complaints to the FSEs based on pin codes.
He should aware of the TaT closer (with in the time line) minimum 48 hours
Device return picup from merchant by service team (FSEs).
Team followups on merchants complaints vs closer part.
Finally Team (FSE) productivity responsibility.