Outbound Sales Lead SME Online Merchants
Outbound Sales Lead SME Online Merchants
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About PhonePe Group:
PhonePe is Indias leading digital payments company with 50 crore 500 Million) registered users and 3.7 crore 37 Million) merchants covering over 99 of the postal codes across India. On the back of its leadership in digital payments PhonePe has expanded into financial services (Insurance Mutual Funds Stock Broking and Lending) as well as adjacent techenabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is Indias first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the companys vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture
At PhonePe we take extra care to make sure you give your best at work Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here you own your work from start to finish right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions ideating with some of the best minds in the country and executing on your dreams with purpose and speed join us!
We are seeking an experienced Head Outbound (SME & Partnership) to leadour outbound efforts in merchant acquisition and manage strategic partnershipsin the B2B payment gateway space. The ideal candidate will be responsible fordriving business growth through both central and regional teams focusing onacquiring SME merchants forming key partnerships and managing largeraccounts. This role demands strategic vision leadership and operationalexcellence to ensure the scalability and success of our payment gateway
solutions.
The position will report to the Head Payment Gateway (SME & Partnerships)and involves managing a team to ensure buildup of partners and merchants ofthe payment gateway for SMEs . This role requires a focus on maximizingthroughput margins and the overall merchant experience in the assignedbusiness segment.
Key Responsibilities:
1. Strategy and Leadership:
Develop and execute longterm outbound sales and partnershipstrategies targeting SMEs and key accounts.
Lead and manage a multilayered outbound sales team including business Development Executives (BDEs) for merchant acquisition and Key Account Managers (KAMs) for larger accounts andpartnership closures.
Drive efforts at both central and regional levels ensuring strongcoordination between teams and maximizing coverage across
different geographies.
To ensure the success of the business Incumbent must makedecisions that are strongly supported by data and adjust when
necessary via Identification of new business opportunitiescategories create a vision for the growing business
Together with working closely with crossfunctional partners he orshe would also be tasked with developing a solid operational andproduct roadmap for the SME market. In an industry that iscompetitive and constantly evolving the position would offerchances to create unique concepts methods and solutions.
2. Partnership Development:
Build and maintain strong relationships with strategic partnersensuring seamless integration with our payment gateway.
Serve as the primary point of contact for partnerships continuouslyimproving partner engagement and identifying new opportunities for
collaboration.
Work closely with crossfunctional teams such as Product GTMFinance and tech to align partnerships with broader business goals.
3. Merchant Acquisition and Onboarding:
Oversee the outbound merchant acquisition process ensuringefficient onboarding and smooth integration of merchants into the
payment gateway ecosystem.
Maximize throughput and funnel opination leading to significant growth in volumes.
4. Team Management:
Manage and mentor a diverse team ensuring clear communicationof goals expectations and performance metrics.
Ensure team members are aligned with business objectivespromoting collaboration and accountability at all levels.
5. Regulatory Compliance and Risk Mitigation:
Develop innovative solutions to improve the overall merchant andpartner experience while addressing compliance and operational
challenges.
Requirements:
MBA from Tier 1 campus with 610 years of work experience
Commercial Acumen: Strong commercial mindset with a deep understanding ofmarketing and sales principles and drive for result able to demonstrate/quantifysuccess related to established targets and metrics
Problemsolving abilities with strong bias for impact and Collaboration abilityto work collaboratively with senior management across various functions toensure effective of the overall strategy and roadmap.
Analytical skills & able to handle large volumes of data with highest accuracylevels
Decisionmaking process & provide insights into the business
Flexible to adopt changes as per business requirement
Selfmotivated and selfstarter.
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits Medical Insurance Critical Illness Insurance Accidental Insurance Life Insurance
- Wellness Program Employee Assistance Program Onsite Medical Center Emergency Support System
- Parental Support Maternity Benefit Paternity Benefit Program Adoption Assistance Program Daycare Support Program
- Mobility Benefits Relocation benefits Transfer Support Policy Travel Policy
- Retirement Benefits Employee PF Contribution Flexible PF Contribution Gratuity NPS Leave Encashment
- Other Benefits Higher Education Assistance Car Lease Salary Advance Policy
Working at PhonePe is a rewarding experience! Great people a work environment that thrives on creativity the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
Employment Type
Full Time
