Title Operations Consultant

At Qualia weve built the leading B2B real estate technology that transforms the home buying and selling experience into a simple secure and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystemhomebuyers and sellers lenders title and escrow agents and real estate agentsonto a single shared digital closing platform providing greater clarity and transparency to real estate transactions. Today through our business customers across the country millions of consumers use Qualia to close on homes every year.

WHAT YOULL WORK ON

The Title Operations Consultant will play a key role in establishing Qualias Settlement Consulting Service. This service will provide clients across the country with the expertise support and software needed to launch new title and closing operations. This service will help our clients implement: compliance and best practices industry recruiting operations/systems reviews licensing new market launches and software implementation. The ideal candidate for this role has extensive experience launching national Title and Escrow operations. This person will have deep industry experience and connections and also be excited to drive innovation in the industry by leveraging Qualias transformational platform.

RESPONSIBILITIES

• Conducting operational audits of lenders brokerages and other real estate companies across the county to help them determine best fit for their organizational needs
• Establish a repeatable framework that empowers our clients to effectively launch new title and escrow businesses on Qualia enabling Qualias continued growth
• Deliver bestinclass consulting service
• Monitor customers internal processes and procedures to ensure best practices are maintained and identify areas of organizational risk and noncompliance
• Leverage playbooks scripts coaching and performance management to ensure consistent repeatable

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

• 7 years of experience in Title and Escrow operations
• 5 years of experience launching and overseeing Title and Escrow operations operating in at multiple states or geographic regions within the united states
• Extensive knowledge of title and escrow in multiple states to expertly manage operations across different regions
• Experience customizing executing and monitoring effective new process workflow rollouts within a centralized organization
• Extensive experience in planning and overseeing implementation of closing workflows and software implementations
• Attention to detail with an unwavering highstandard for quality
• Excellent verbal and written communication skills
• Ability to work on multiple projects simultaneously while operating at a high level
• Comfort with and ability to thrive in a fastpaced rapidly changing environment
• Strong and structured communication style both verbal and written
• Bachelors degree
• While this role is based in Austin Texas were open to exploring remote possibilities for qualified candidates.

WHY QUALIA

Qualia is made up of incredibly bright missiondriven coworkers who are passionate about using technology to solve realworld problemsand were growing quickly. In order to continue building an engaging and dynamic organization were committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves both in and out of the workplace. In addition to comprehensive health plans a 401k program and commuter benefits we prioritize family and personal wellbeing through professional development parental leave and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires biweekly all hands meetings and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equalopportunity workplace and we welcome applicants from all backgrounds regardless of race color ancestry religion gender identity or expression sexual orientation marital status age citizenship socioeconomic status disability or veteran status.

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