VP of Product Front of House
VP of Product Front of House
Posted on :
06-04-2025
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1 Vacancy
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Job Description
As our VP of Product Front of House youll lead Product and Engineering across Front of House a highvolume hightouch domain where hoteliers interact with guests in realtime. Your work will define how thousands of hospitality businesses operate daytoday while steering a product org thats IPOready and scaling fast.
- Business Impact Front of House is where Mews meets the guest and where product performance drives real business outcomes:
- Customer Growth & Retention Deliver intuitive reliable tools that increase adoption stickiness and satisfaction.
- Revenue Impact Align product work with commercial levers. If youre asking about ARR and growth metrics in your interview were off to a good start.
- Operational Efficiency Lead highperforming crossfunctional teams to deliver value at pace while scaling processes for global growth.
- Strategic Differentiation Make Front of House a competitive advantage one that drives expansion and brand loyalty.
- Scalability Build the systems and teams that support our next phase of growth: from $100M ARR to IPO.
- The Core of the Role Owning the vision strategy and delivery of Mews most customerfacing domain shaping product people and performance at a pivotal stage of scale.
Your Responsibilities
- Define and evolve the product strategy and vision for our Front of House platform aligned to our business goals and growth trajectory.
- Lead a large highimpact Product & Engineering org 100 people) with a culture of ownership creativity and delivery.
- Drive crossfunctional ensuring alignment across Product Engineering Design Data and Commercial.
- Act as a true business partner to the CPTO and executive team bringing commercial awareness GTM insight and customercentric thinking.
- Be IPOready instilling scalable practices and thinking longterm about value creation.
- Work closely with customers using real insights to guide decisionmaking and prioritisation.
- Shape a culture of innovation and delivery that supports 50 yearoveryear growth in a $100M ARR environment.
What Were Looking For
- A builder at heart someone whos scaled impactful products in a bigname tech environment and now wants to lead the whole show.
- Experience owning a complex customerfacing domain in a B2B2C or SaaS company with meaningful scale.
- Proven business acumen you think in revenue impact and growth not just features.
- Strong GTM instinct and the ability to collaborate across sales marketing and customer success.
- Experience leading large global teams 100 FTEs across Product & Engineering.
- Youve worked in a $100M ARR company and you understand what great looks like at scale.
- Youre IPOaware and have helped build toward that kind of operational maturity.
- Deep empathy for customers frontline staff and users and the ability to turn that into intuitive product experiences.
- A background in Product with fluency in Design and comfort managing Engineering teams.
- Experience in hospitality tech logistics operationsheavy SaaS or similar highpressure environments is a plus.
Required Experience:
Exec
Employment Type
Full Time
Key Skills
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