LanguageCert Quality Auditor - India
LanguageCert Quality Auditor - India
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Job Description
Are you interested in working with a leading education technology player the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide If so this is the chance to apply now!
PeopleCert on behalf of LanguageCert is seeking Quality Auditors (QAs) on a project basis to ensure that approved centres comply with LanguageCert and regulatory requirements. This role involves conducting external quality assurance audits to assess a centres infrastructure systems and internal quality assurance arrangements. The QA will verify that processes and practices are effectively implemented and aligned with LanguageCerts standards.
As a Quality Auditor your tasks will include the following:
- Perform centre audit/monitoring activities with new and existing centres to ensure compliance with LanguageCerts centre approval criteria and associated policies and procedures.
- Provide centres with clear and constructive advice support and guidance with regard to internal quality arrangements and LanguageCerts qualifications policies and procedures and regulatory requirements.
- Carry out announced and/or unannounced visits to monitor the conduct and integrity of examinations.
- Carry out audit activities to verify the compliance of a new examination room/venue according to LanguageCerts set specifications.
- Complete accurate centre audit reports/records written in a clear and constructive manner returning them to LanguageCert and the centre no later than 5 business days after the audit activity.
- Inform centres of any identified noncompliance and actions required to remedy.
- Monitor and followup on identified centre noncompliance to ensure appropriate close out of actions required
- Recommend to the Quality Officer sanctions to be imposed on centres.
- Undertake investigations regarding alleged malpractice / maladministration as assigned by the Quality Officer.
- Demonstrate full understanding and implementation of LanguageCerts systems process policies and procedures to ensure compliance with internal Management Systems.
- Provide any audit clarifications required.
- Attend training/standardisation events from timetotime throughout each calendar year.
- Declare any existing or prior activities which would/may conflict with the role of QA and report in writing any conflicts that may form timetotime occur.
- Act as a goodwill ambassador for LanguageCert by the courteous treatment of all customers ensuring at all times that the professionalism of the company is upheld.
- Maintain own Health & Safety and that of LanguageCert staff and candidates in accordance with the companys Health & Safety requirements.
What We Look For:
- Exceptional command of the English language (nativelike fluency or C2 level certification preferred). Certifications such as LanguageCert C2 LTE or C2 IESOL are a plus.
- Relevant quality assurance experience in the context of training and/or examination.
- Familiarity with equal opportunities and antidiscriminatory practices.
- Availability on demand at short notice from timetotime; frequent travelling may be required.
- Eicient completion of administrative duties including completion of reports in a timely manner.
- Representation of LanguageCert in a firm but professional and polite manner.
- Ability to communicate and nurture and develop effective professional working relationships.
- Ability to meet deadlines and keep to schedules.
- Punctuality and reliability maintaining high levels of integrity at all times.
- Exceptional attention to detail.
What we offer:
- Competitive remuneration package
- Work in an international dynamic and fun atmosphere
- Huge learning experience in using best practices and global environment
- Constant personal and professional development
About PeopleCert
PeopleCert is a global leader in assessment and certification of professional skills partnering with multinational organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its stateoftheart assessment technology PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality Innovation Passion Integrity are the core values which guide everything we do.
Our offices in UK Greece and Cyprus boast a culture of diversity where everyone is different yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK background checks will include:
- A basic or enhanced Disclosure Barring Service (DBS) check
- Right to Work in the UK check (including nationality identity and place of residence)
- HO security check (Baseline Personnel Security Standard (BPSS) or Counter Check (CTC)
- Financial background check
- Employment reference check
- If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK
In addition if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and where SELT services are provided anywhere in the world (outside of the UK) the official language of the relevant country.
All applications will be treated with strict confidentiality.
Employment Type
Full-Time
