COE - Technical Writer - Training -Denver
COE - Technical Writer - Training -Denver
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$ 86520 - 108150
1 Vacancy
Job Description
POSITION SUMMARY
The technical writer develops policies plans reports and technical training material for the electrical industry. They will support the Training and Field Service departments by developing customized electrical maintenance programs and technical and safety training manuals and presentations for customers.
RESPONSIBILITIES
- The Technical Writer is responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team. The position researches products services standards and concepts to be documented.
- Create comprehensive and targeted technical programs and learning materials including electrical maintenance plans instructor led training materials elearning modules and multimedia content.
- Work closely with subject matter experts trainers and other stakeholders to gather information insights.
- Conduct regular reviews and evaluations of content to ensure it is up to date and technically accurate.
- Interview clients to develop an indepth understanding of needs for plan development and/or safety and technical training needs and documentation requirements.
- Produce highquality documentation that meets applicable standards and is appropriate for its intended clients.
- Compile and identify technical information from multiple sources.
- Create Electrical Maintenance Program (EMP) reports based on input from site auditors.
- Create technical narratives instructions procedures or policies based on multiple source data.
- Write and edit technical documents including procedural documentation such as EMPs and training materials such as manuals and presentations.
- Assess clients needs for technical and procedural documentation and adjust tone and technical terms used to meet requirements and expectations.
- May be required to travel approximately 10 of the time.
COMPETENCIES
To perform the job successfully an individual should demonstrate the following competencies:
- Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customer; Gets firsthand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.
- Drive for Results Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy Relates well to all kinds of people up down and sideways inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse tension.
- Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
- Negotiating Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly.
- Time Management Uses his/her time effectively and efficiently; sets priorities; values time; separates the critical few from the trivial many and concentrates his/her efforts accordingly.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- A bachelors degree in relevant skill of study or a minimum of seven years of relevant experience in technical writing
- At least 5 years of professional experience developing technical documentation in the electrical industry.
- Familiarity with elearning authoring tools and learning management systems.
- Strong writing editing proofreading layout and design professional printing/publishing skills are essential.
- Manage multiple projects/tasks simultaneously.Demonstrate ability to plan set priorities organize and coordinate work with others.
- Project management skills including planning work prioritizing and managing details keeping multiple tasks/projects on track using time well and delivering results with tight deadlines.
- Ability to interpret technical drawings and related technical documentation and present complex information in clear concise text and pictures.
- Must be technically proficient with Microsoft Office suite i.e. Excel Word Outlook Project PowerPoint
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity.Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- HighPerformance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a CustomerFirst Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv were on a mission to empower the people that will power the future. From a simple swipe to lifechanging medicines from push notifications to generative AI. We design manufacture and service the products and solutions that keep the world connected. With $6.9 billion in revenue a strong customer base and global reach spanning nearly 70 countries we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to. If you are interested in applying or learning more about this role please visit the companys career page located on Vertiv/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F1 H1 H2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
FullTime Employment:
The anticipated salary range for this role in the Colorado locality is between $86520 $108150 per year. Salary ranges for other geographic localities may vary.Certain roles are eligible for additional rewards including merit increases annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition certain roles also have the opportunity to earn sales incentives based on revenue or utilization depending on the terms of the plan and the employees role. The role is eligible to participate in a comprehensive and competitive benefits program including medical dental vision disability PTO holiday pay and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The estimated deadline to submit an application for this role is February 31 2025. The company may need to extend the deadline based off the needs of the business and open role. If an extension is needed the date will be updated accordingly.
Employment Type
Full-Time
