Service Department Receptionist
Service Department Receptionist
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Job Description
KELLY BMW is seeking a Full Time Service Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls coming into the dealership for the Service department schedule Service appointments answer questions to assist the caller. You will also be responsible for greeting customers and directing them where to go. Clerical task will also be included in this position. Work hours will be from 9am6pm Monday Friday.
Pay starts at $15 / hour.We will also pay a $500 signing bonus after 90 days of employment.
Benefits
- 401(k)
- Training
- Great Culture & Team Environment
- Long Term Career Opportunities
Responsibilities
- Answer phones schedule appointments and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly professional courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Ability to communicate customers interests needs and requests to management and sales personnel
- Professional personal appearance
- Inviting personality
About the Dealership:
A strong community is all about its people and here at Kelly BMW we staff our building with good kind people who go above and beyond what is expected of them. Were one of the regions best dealerships serving the Columbus communitysince 1977. Our team enjoys training programs a fantastic culture and opportunities for advancement which are companywide focuses to help you grow both personally and professionally. Were interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!
We are anequalopportunityemployer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
