Account Manager

Instasks App is a Professional Concierge Service. The app provides toptiered professionals and clients with an online platform. Our unique approach to building an App is to give the client and the provider instant bookings and an easy process of all services: For example client requests for quick tasks and large projects. Providers receive custom requests for their specialized skills. The app takes care of all invoicing between client and provider with a detailed invoice. And book all the confirmed jobs. We track providers locations for the clients en route to any job.

We created a portal platform to guide you in listing your professions. The platform provides you with schedules invoicing and credit card processing are all part of the enhanced technology. Clients will have a choice to give the providers reviews and star ratings to ensure our elite services when booking on our app. Our mission is to help all providers strive to achieve their financial and independent goals. To have more time with their families and create a brighter future for all.

The App offers opportunities to providers over the age of 18 and by law over the age of 21 for any tasks serving liquor. Build your future with a secure & safe platform. Be your own boss by choosing the TASKS that best suit your schedules and be available to work when you want to work. Build your income to help increase your revenue. Book tasks that are within a 15mile radius. Our language preferred gives you better communication skills during your tasks. Our clients and providers health & wellbeing are our highest priorities.

BACKGROUND CHECK POLICY: All providers accountants go through an extensive (background check) through a third party company. The certificates they receive are in place to ensure the provider and client feel safe. The document you receive from the thirdparty background company can be given to any job you are applying for. Our policy states all providers must go through a third party background check only after you are confirmed for a job. We request you do not go through the background check link until you are confirmed for any jobs.

ETIQUETTE TRAINING POLICY: Each provider will go through etiquette training to ensure that every provider is a friendly and wellmannered individual. We are poised to give our clients the very best in professional service. Our platform should leave no room for laxity as we work hard to bring the very best to our customers.

SKILLS AND ABILITIES: Requires working from detailed instructions and occasional independent decisionmaking. Ability to read analyze and interpret documents such as safety rules operating and maintenance instructions or procedural manuals.

We are looking for an Account Manager to create longterm trusting relationships with our customers. The Account Managers role is to oversee a portfolio of assigned customers develop new business from existing clients and actively seek new sales opportunities.

Your responsibilities include developing strong relationships with customers connecting with key business executives and stakeholders and preparing sales reports. You will also answer client queries and identify new business opportunities among existing customers. In this role you will liaise with crossfunctional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.

If you are familiar with account management software have a flair for client communication and understand consumer behaviour wed like to meet you. Ideally candidates for this role will know how to meet ambitious individual and teamwide sales quotas.

You will collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the longrun.

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong longlasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements

• Proven work experience as an Account Manager Key Account Manager Sales Account Manager Junior Account Manager or relevant role
• Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and Clevel
• Solid experience with CRM software (e.g. Salesforce Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering clientfocused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail
• Excellent listening negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration Sales or relevant field