Senior Sales Engineer - Presales
Senior Sales Engineer - Presales
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Job Description
At Diversified we dont just follow tech trends we set thembyleveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference whether by inspiring viewers engaging associates motivating audiences or streamlining and safeguarding operations.
Our dedicated teams craft solutions experienced by millions every day including:
- Delivering the fan experience at one of 100 sports facilities for the NFL MLB NBA NHL MLS NCAA
- Building the firstfly pack broadcast systemtransportable by air bringing the 2022 World Cup and Super Bowl into homes across the world
- Engineering the first highdensity pixel canvas to display HD content at that scale for theVornado Marriott MarquisLED Display in Times Square NY
- Empowering and monitoring communication and collaboration solutions within multinational companies around the globe
Founded in 1993 were a global organization serving local needs with associates worldwide. Learn more atonediversifiedand follow us onLinkedInandTwitter.
What part will you play
The Senior Sales Engineer (SSE) will collaborate with Account Executives and provide the technical expertise during the presales process for opportunity types such as Request for Proposal (RFP) DesignBuild and Design Consulting. The SSE will be responsible for completion of all technical deliverables required for each opportunity including but not limited to complete bill of materials with pricing labor estimate and scope of work. The SSE will be expected to accompany Account Executives to inperson and virtual Customer meetings as needed.
For DesignBuild and Design Consulting opportunities the SSE will collaborate with Account Executives to determine and understand our Customers existing workflows business/operational needs and technology/collaboration strategy in order to design solutions that best meet their functional requirements now and into the foreseeable future with focus on end user experience.
What will you be doing
- Establish and maintain positive and effective lines of communication with Account Executives and our Customers.
- Attend inperson and/or virtual discovery meetings to identify our Customers technology and business requirements.
- Attend site surveys when necessary to obtain design space details.
- Ability to conceptualize define and explain our technology solutions to Customers with varying levels of technical expertise.
- Validate solutions for standard RFP/RFQ and Consultant DesignBidBuild opportunities.
- Lead and Participate in Ready for Review process bringing together the stakeholders for presubmittal approval of proposals.
- Review RFPs in detail and identify areas of concerns for review by Account Executive or Director of Sales Engineering.
- Submit technical RFIs during bid process as needed.
- Review architectural electrical and mechanical documentation related to infrastructure and equipment installation requirements.
- Provide consistent quality deliverables to the Account Executives to be included in proposals:
- Detailed Equipment Bill of Materials with Pricing
- Miscellaneous Materials Estimate
- Detailed Labor Estimate
- Technical Scope of Work/Bid Response/Functional Summary (as applicable)
- Provide plan markups in Bluebeam and/or CAD to specify/coordinate infrastructure requirements for Architect/Customer and for internal handoff to Design Engineer after contract award.
- Participate in internal kickoff meetings with the assigned Project Team after contract award and provide knowledge transfer to assigned Design Engineer.
- Maintain communication with Design Engineer and review Drawing Package submittals prior to system implementation to ensure design intent is met and discuss issues/changes/etc.
- Participate in vendor product demonstrations/training in local office and/or remotely when hosted in other territory office locations.
- Maintain relationship with manufacturer representatives and vendor partners.
Complexity:
The SSE will receive new Engineering Support Request assignments through a Sales Engineering Manager. The SSE will also maintain communication with Fabrication and Field Services to ensure specified equipment and solutions designed are supported.
Decision Making Authority:
The SSE is responsible for specifying the equipment and services required for a complete solution. The SSE is encouraged to recommend strategies for differentiating Diversified from competition in competitive situations. Technical reviews by management will occur on a casebycase basis and almost always for high profile and/or multimilliondollar opportunities.
Physical Working Environment:
Work will be performed within normal office conditions and/or home office depending on the location of SSE. Will be required to attend inperson Customer meetings and perform site surveys on occasion.
What do we require from you
Education/Certifications:
- AVIXA CTSD Certification
- Without CTSD expectation will be to pass certification exam within 6 months of hire
- Certifications or training with at least one DSP platform (Biamp QSC etc.
- Certifications or training with at least one control platform (Crestron Extron AMX etc.
- Certifications or training with at least one AV over IP platform (Crestron Evertz AMX etc.
- Certifications or training with at least one collaboration platform (Zoom Webex Teams etc.
Required/Desired Knowledge Experience and Skills:
- 5 Years of experience in audiovisual systems design
- Minimum 35 years of design experience in the AV industry
- IT/Networking certifications or training preferred
- Experience with Performance Venue Systems familiar with digital mixing consoles video switchers cameras and lighting systems preferred or experience with Broadcasting Systems like are found in news houses of worship distance learning etc. familiar with high resolution encoders SMPTE 2110 NDI broadcast grade cameras and content playout techniques.
- Clear understanding of the project phases (Programming Design Development Construction Documentation and Contract Administration)
- Clear understanding of the construction process installation integration and commissioning of audiovisual systems
- Demonstrated knowledge of AV technology equipment facilities and systems used for Corporate Clients.
- Understanding of TCP/IP routing ACLs QoS VLANs and Wireless Access Points. Dante Experience is a plus.
- Detail oriented independent selfstarter with positive outlook
- Exceptional time management skills with a track record for meeting deadlines.
- Exceptional time management skills and ability to meet deadlines
- Excellent communication skills required
- Excellent technical writing skills including grammar spelling and formatting preferred
- Ability to analyze complex problems and communicate concise succinct solutions
- Proficiency in AutoCAD or Bluebeam preferred
- Proficiency in Microsoft Office suite (Excel Word OneNote Teams) required
To learn more about becoming part of the Diversified team visit us at http://diversifiedus/about/careers/or email us at .
Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements individual qualifications merit performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race color religion national origin gender sexual orientation gender identity veteran status age disability or genetic information or any other applicable characteristic protected under federal state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability may contact Human Resources at.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on jobrelated knowledge skills and experience depending on the position offered and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits.
Other details
- Job FamilyEngineering & Programming
- Job FunctionDesign Engineering
- Pay TypeSalary
- Min Hiring Rate$92800.00
- Max Hiring Rate$141800.00
Required Experience:
Senior IC
Employment Type
Full-Time
