YWCA of Lubbock Job Description Concession Stand Staff (This is a seasonal role MidMay through Labor Day)
Job Summary Performs routine public contact and receipts payments from customers.
Essential Job Responsibilities
Responsible for cash register operations to include accurately collecting and depositing money and selling concessions. Makes change and issues receipts or tickets to customers.
Greets the public and answers questions; responds to inquiries from employees customers and others and refers when necessary to appropriate staff.
Completes any necessary paperwork such as daily deposit reports and daily inventory sheets.
Maintains daily cash fund in drawer. Notifies manager if short on change or bills.
Provides good customer service by being friendly tactful and courteous and by maintaining an alert and professional posture at all times. Maintains an acceptable appearance at all times as to both dress and personal hygiene.
Cooperatively works with other staff to ensure a professional and enjoyable work environment.
Performs opening and closing duties as outlined by the Food Services Director.
Arrive to work on time and when scheduled
Attend and participate in scheduled inservice trainings.
Performs related duties as requested or required.
Job Qualifications
Proficiency in the use and operation of equipment including but not limited to the following: Telephone cash register calculator food vending machinery and general office equipment.
Enrolled in high school (if age appropriate) or general education degree (GED) program or with a high school or GED diploma
Must be 15 years or older
Pass a criminal history background check and FBI fingerprint check
Ability to communicate effectively both verbally and in writing with staff and public
Ability to follow oral and written instructions
Ability to prepare routine administrative paperwork
Ability to follow routine verbal and written instructions
Knowledge of customer service standards and procedures
Attend scheduled inservice training
Daily transportation to and from work sites.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly sit stand bend swim walk run climb stairs use hands and fingers feel talk hear see and be outdoors.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move 50 pounds with assistance.
Frequently required to: walk talk sit and listen.
Move up to 25 pounds.
Sit in hot working conditions.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.
Noise level varies between quiet and loud.
Pace varies between deliberate and fast.
Duties require extensive work outdoors in hot cold wet windy or dusty conditions.
Frequent exposure to toxic or caustic chemicals.
occasionally works in outside weather conditions
occasionally exposed to wet and/or humid conditions
noise level in the office is moderately quiet and moderately loud in the field.
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