Administration Officer
Administration Officer
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Job Description
Administrator Officer
Serco is a place where you can grow
Join a team of 12000 professionals across APAC and experience a place of challenge opportunity and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career including:
- Opportunities for professional development and career progression
- Supportive and collaborative working environment
- Employee assistance programs for wellbeing and mental health
- Comprehensive training in customer service and administrative support
Make an impact at Serco
As an Admin Officer you will provide vital administrative and customer service support to the Visits area at Acacia Prison. Youll assist with visitor bookings answer queries and ensure smooth processing for all visitors. This role requires high levels of organisation attention to detail and the ability to communicate effectively with visitors and staff from various backgrounds.
As an Admin Officer in the Visits team youll make a positive impact by:
- Processing visitor bookings and providing administrative support for visits
- Answering phone and reception queries with professionalism and courtesy
- Maintaining accurate data entry and administrative records
- Collaborating with team members to ensure smooth daily operations
- Assisting with general administrative duties as needed
This position is a Permanent Part time role totaling to 49.25 hrs per fortnight hours are as follows:
Week 1 of pay cycle:
- Monday 0700hrs 1545hrs
- Tuesday 0715hrs 1545hrs
- Saturday 0700hrs 1545hrs
- Sunday 0700hrs 1545hrs
Week 2 of pay cycle:
- Monday 0700hrs 1545hrs
- Friday 0700hrs 1545hrs
Serco is a place for you
You are organised and detailoriented with a passion for customer service. You excel in a fastpaced environment and have the ability to handle multiple tasks effectively. Your strong communication skills and commitment to service excellence will make you a valuable asset to the team.
To be successful in this role youll have:
- Demonstrated experience in administrative or clerical functions
- Excellent communication and interpersonal skills
- Highlevel competence in data entry and maintaining computerised systems
- Ability to prioritise tasks and work effectively under pressure
- Proficiency with office software packages and general office equipment
You do not need to match every listed expectation to apply for this position. If you like the look of the role wed love to hear from you.
As a fastgrowing and successful global company Sercos services span across the areas of justice immigration defence space customer services health and urban mobility. In joining us youll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.
Please note:
This position carries trust and responsibility. To support this a comprehensive probity assessment including a National Police Check is a key part of the selection process for this role.
Are you ready to do important work that really matters
At Serco we bring together the right people the right technology and the right partners to create impactful solutions that address some of the worlds most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia New Zealand and Hong Kong and offers unique opportunities to leverage your skills across our core capabilities in health defence maritime justice immigration and community services.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people LGTBQI veterans and people with disability. By joining Serco youll have access to Employee Networks led by colleagues who are passionate about diversity inclusion and belonging.
Impact a better future at Serco.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
