Front Desk Associate

D1 Training

Posted on : 06-04-2025

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1 Vacancy

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Job Location

DeLand, FL - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 06-04-2025

Job Description

Benefits/Perks

Continuing education through companysanctioned events.
Free membership in a stateoftheart facility.
Flexible Management

Company Overview

Motivate and inspire all to be their best and achieve their goals through training with worldclass coaches.
The culture of D1 separates us as we are all driven to help those around us.
D1 is passionate about impacting and changing lives.

Job Summary

The front desk position is very important as it is the first and last employee to engage with our customers & members every time they visit. This role is designed to provide a welcoming introduction to each person who walks into the D1 facility. As a frontdesk associate you will answer customer service related questions keep track of who is coming in and out of the facility and assist with the operations of the business.

For this role you must be a reliable individual who shows up ontime each day you are expected to be at work. You must be willing to support other members of the team and must have a great work ethic. You must be a high energy individual who does not have emotional ups and down. You must be able to tune out whatever is happening outside of work so that your energy at work remains consistent. You must be willing to greet people by name every day and must show your excitement to see our members. We want each person who walks into the D1 facility to not see us as a gym but instead as a fun family full of people who are excited to be there. You must have the ability to connect with members and hold authentic conversations while keeping it professional. You must be clear and concise in your conversations with the ability to tell someone that you can no longer talk because you have other work to complete. You must have the ability to multitask and also manage your schedule to accomplish all of your daily objectives. You will interact with a high volume of people each day and each of them needs to receive the same level of service. This role is vital to the success of our company and is a stepping stone into other positions within our organization.

Members should walk into the facility excited to see you and have you greet them by name. Bathrooms should always be ready for use ancillary items should be ready to be sold and cleaning supplies should be ready for use. As a frontdesk associate you should be willing to support other members of the team on miscellaneous tasks but 85 of your time should be spent at or near the frontdesk.

Responsibilities

Complete Opening Checklist when opening the facility
Complete Closing Checklist when closing the facility
Answer all customer support questions for current and new members Answer phone calls and take messages for Recruiters and Management Check
Clients into workouts and ensure attendance is 100 correct Ensure bathrooms are stocked with all necessary supplies
Ensure facility cleaning supplies are stocked and ready for use
Keep fridge and shelves fully stocked of food and drink
Keep gear displays stocked and neat
Keep track of all cleaning and retail inventory
Process all ancillary purchases in MINDBODY
Complete daily social media tasks

Qualifications

Must be a highenergy individual
Must have an outgoing personality that wants to be social
Must have 3 credible references

Compensation: $13.00 per hour

D1 Training is an emerging fitness franchise that is growing rapidly. D1 Training has over 80 facilities open and 180 in development. At D1 Training we inspire and motivate athletes to reach their goals. At D1 we believe in training the entire body as a unit to produce optimal human performance. No gimmicks no fads; we utilize trusted and proven training techniques used to build the worlds best athletes and deliver the in ageappropriate programs led by our expert coaches. Nothing at D1 is random. Every workout every day follows a strategic 8week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

Required Experience:

Employment Type

Part-Time

Company Industry

Key Skills

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About Company

D1 Training

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Front Desk Associate

D1 Training

Job Description

Employment Type

Company Industry

Key Skills

About Company

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