Senior Director Indirect Consumer Solutions
Senior Director Indirect Consumer Solutions
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$ 166800 - 250000
1 Vacancy
Job Description
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What Well Bring:
At TransUnion we have a welcoming and energetic environment that encourages collaboration and innovation. Were consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities while discovering their genius.Come be a part of our team youll work with great people pioneering products and cuttingedge technology.
TransUnions Global Solutions organization has the mission to build worldclass product management capabilities for TransUnion. Within the broader Global Solutions team Consumer Solutions is comprised of a portfolio of direct to consumer products including paid credit monitoring and identity protection products our ShareAble product and free products inclusive of our consumer relations offering that cover regulatory required services including credit freezes disputes and credit report disclosures as well as TransUnions privacy portal. Our consumer products are provided both directly and indirectly through partners that serve and want to enhance their relationships with consumers.
Consumer Solutions is seeking a Senior Director to lead the team responsible for Indirect Consumer Solutions. The role leads a team of four managing these solutions. The role requires extensive collaboration working with many functions including Market Development Sales Technology Operations Legal and Compliance establishing product strategy and the roadmap. The role has endtoend responsibility covering product strategy/innovation business requirements and definition GoToMarket commercialization and ongoing product health and maintenance. Continued improvement in products will include maintaining a sound and secure technical base maintaining ongoing compliance including staying ahead of future regulations improving user experiences and where possible reducing the cost of our consumer relations footprint. Strategy and product design should be based on robust customer / market understanding and voice of customer feedback.
As such the ideal candidate brings a mix of product management strategy or management consulting experience (or equivalent) and the ability to collaborate with teammates across countries industry vertical lines of business and other crossfunctional groups (e.g. Engineering Operations Legal Finance HR Marketing etc..
What Youll Bring:
Deep knowledge and experience in product strategy and management preferably consumer facing
Demonstrated ability to think strategically and conceptualize solutions that solve business problems
Ability to drive and facilitate discussion amongst key stakeholders in the pursuit of optimal solution strategies
Proven success navigating large matrixed organizations Collaborative customerfocused individual who can reach across the organization to effect change
Selfstarter comfortable to start projects from a blank sheet of paper
Requires 12 years of related business experience with at least 5 years that focus on product management market and industry analysis. Experience with a management consulting firm a plus
Must have strong project management skills problem solving and business acumen
Proven ability to quickly grasp industry and businesswide concepts in order to assess implications to drive actions and to capitalize on opportunities
Excellent communication and presentation skills with experience in providing crisp insightful information to senior management teams
Bachelors degree in Business Science Engineering or other related discipline.MBA is preferred
Impact Youll Make:
Owns product vision business prioritization and roadmap for indirect business based on a robust understanding of the market and our target customer needs
Develops business cases and advocates for investment as needed which includes partnering with Operations (Consumer Relations costs) Market (revenue) and IT (investment) teams
Spends time with customers / partners and consumers capturing VOC and user feedback applying design thinking principles to understand their problems and needs
Works with product development teams writing comprehensive product epics and defining solution intent and highlevel capabilities
Is a thought leader and evangelist for both external and internal audiences
Applies a commercial usercentric mindset to build robust marketback GTM strategies
Ensures the successful rollout of new products to Customers / Partners and Operations and supports the development and delivery of comprehensive product training
Monitors and analyzes KPIs customer feedback and the competitive landscape to identify gaps weaknesses and opportunities in any part of product delivery
Manages overall product health including the business prioritization of backlog ongoing product support and product sunset strategies
Leads crossfunctional teams and ensures alignment across all stakeholder groups
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The application window for this jo posting is estimated to close on April 17 2025. Job postings may come down early or be extended due to business need or volume of applicants.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as inperson at an assigned TU office location for a minimum of two days a week.Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for nonexempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits longterm care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law.
Pay Scale Information :
The U.S. base salary range for this position is $166800.00 $250000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion actual compensation is based on careful consideration of additional factors such as (but not limited to) an individuals education training work experience jobrelated skill set location and industry knowledge as well as the scope and responsibilities of the position and market considerations.Regular fulltime nonsales positions may be eligible to participate in TransUnions annual bonus plan. Certain positions may be also eligible for longterm incentives and other payments based on applicable company guidance and plan documents.TransUnions Internal Job Title:
Sr Director Product ManagementRequired Experience:
Exec
Employment Type
Full-Time
