Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Customer Service Representative Full Time
Oberlin Marketing
Fort Wayne IN
About Oberlin Marketing
Oberlin Marketing headquartered in Fort Wayne Indiana is an industryleading brokerage devoted to supporting agents agency owners and clients with their life and health insurance needs. As a company they have always been devoted to the personal depth of relationships and have rooted their business practices in a strong moral foundation. Oberlin Marketing has been a trusted and respected resource in the industry since 1987 showing a commitment to backoffice support training technology integration and introduction of new products all of which contribute to agent success. They are continually recognized as a leader in the Medicare market in the Midwest as well as nationally. Oberlin Marketing supports independent agents in 43 different states managing the ongoing insurance needs of more than 75000 Americans annually. For more information visit www.oberlinmarketing. Oberlin is a proud member of the Integrity Family of Companies.
Job Summary
At Oberlin Marketing we are dedicated to empowering insurance professionals with exceptional administrative support and marketing solutions for insurance products. Our commitment to outstanding service is reflected in our close collaboration with clients. As a Customer Service Representative you will play a pivotal role in delivering superior service ensuring efficient processing and fostering relationships with clients and carriers.
Primary Responsibilities:
Meet and greet incoming clients. Outreach to customers.
Handle inbound and outbound communication with Agents addressing quotes applications and servicerelated inquiries.
Process applications accurately and efficiently.
Follow up on pending quotes and applications with carriers and Agents utilizing status reporting and CRM systems to ensure timely placement of business.
Input policies in AB along with details/attachments.
Compile reports.
Maintain attention to detail and adhere to deadlines while managing multiple tasks.
Perform additional duties as assigned to support the organization.
Primary Skills & Requirements:
Strong time management and organizational skills with the ability to multitask effectively.
Problem solving ability. Detail oriented.
Positive upbeat personality aligned with Oberlin Marketings commitment to exceptional customer service.
Confident selfmotivated individual who thrives both independently and within a team environment.
Excellent oral and written communication skills.
Intermediate typing skills and proficiency in Microsoft Office Suite including Excel Word and Outlook.
Dependable and reliable with a professional demeanor.
Ability to exercise good judgment maintain confidentiality and uphold ethical standards.
Adaptable and open to change/evolution of the industry.
Previous customer service experience is preferred.
Insurance experience is a plus but not required.
Active Indiana State Life/Health Insurance License ACA and Medicare certified preferred.
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a familylike environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hypergrowth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit Integrity.
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
